--- schema_version: "1" id: 851f77094559cecba888da5cdbef8db90025fdf54c3d3dd3d5ff3922eedac916 title: Default Components in Service Console Versions collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console_lex_service_version_default_components.md canonical_url: https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_default_components.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 2979e5efb4e0946ba7de61dc78b6deaf019923f16a7b979b76f6836ba0281935 description: Each version of the service console is equipped with a specific set of navigation tabs and utilities, by default. If needed, you can customize the components in the service console. products: - Salesforce Platform - Service Cloud - Sales release: "264" --- # Default Components in Service Console Versions Each version of the service console is equipped with a specific set of navigation tabs and utilities, by default. If needed, you can customize the components in the service console. ### Required Editions
Lightning Service Console is available in: Lightning Experience
Available in: Essentials, Professional, Enterprise, Performance, Unlimited, and Developer Editions with Service Cloud
Service Setup Assistant is available in: Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions in orgs created before Spring '26
For example, the Service Setup Assistant Console contains these navigation tabs (1) and utilities (2), by default. ![Service Setup Assistant console with default navigation tabs and utilities](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/console/images/serviceConsole_ssa_components.png) This table lists the default navigation tabs available in each version of the service console.
ComponentFoundations Service ConsoleService Setup Assistant Console*Lightning Service Console
AccountsCheckmarkCheckmarkCheckmark
All sitesUncheckedCheckmarkUnchecked
AnalyticsCheckmarkUncheckedCheckmark
CasesCheckmarkCheckmarkCheckmark
Change requestsCheckmarkUncheckedCheckmark
Chat transcriptsUncheckedCheckmarkUnchecked
ChatterCheckmarkUncheckedCheckmark
CMS workspacesUncheckedCheckmarkUnchecked
ContactsCheckmarkCheckmarkCheckmark
DashboardCheckmarkUncheckedCheckmark
Email templatesCheckmarkUncheckedUnchecked
HomeUncheckedCheckmarkUnchecked
IncidentsCheckmarkUncheckedCheckmark
List emailsCheckmarkUncheckedUnchecked
MacrosCheckmarkCheckmarkUnchecked
Messaging sessionsCheckmarkCheckmarkUnchecked
Omni Supervisor (Lightning)CheckmarkUncheckedUnchecked
Omni Supervisor (Salesforce Classic)UncheckedCheckmarkUnchecked
ProblemsCheckmarkUncheckedCheckmark
Quick textCheckmarkCheckmarkUnchecked
ReportsCheckmarkUncheckedCheckmark
SurveysUncheckedCheckmarkUnchecked
This table lists the default utilities available in each version of the service console.
ComponentFoundations Service ConsoleService Setup Assistant ConsoleLightning Service Console
HistoryCheckmarkCheckmarkCheckmark
Incident alertsUncheckedCheckmarkCheckmark
MacrosCheckmarkCheckmarkUnchecked
NotesCheckmarkCheckmarkCheckmark
Omni-channelCheckmarkCheckmarkUnchecked
\* The Service Setup Assistant is available only in orgs created before Spring '26. #### See Also - [Personalize the Navigation Menu for Lightning Console Apps](https://help.salesforce.com/s/articleView?id=service.console_lex_personalize_nav.htm&type=5&language=en_US) - [Customize Your Lightning Console App with Utilities](https://help.salesforce.com/s/articleView?id=service.console_lex_custom_utilities.htm&type=5&language=en_US)