---
schema_version: "1"
id: acd7451c837c14df223b9b46a7470f81b2f443d6df66d9a657951f4e27b7ea50
title: Choosing the Right Service Console Version
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console_lex_service_choosing_version.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console_lex_service_choosing_version.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6922c99185d37ab8f4a26dbb9fa19b7155d5910b78a1e358ad1813d30a79f29a
description: Salesforce offers multiple console versions. Each version comes with different default components for the console and Case page layouts. To significantly reduce the need for customization, choose the version that best meets your business requirements.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Choosing the Right Service Console Version

Salesforce offers multiple console versions. Each version comes with different default components for the console and Case page layouts. To significantly reduce the need for customization, choose the version that best meets your business requirements.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Lightning Service Console is available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Service Cloud</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Service Setup Assistant is available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions in orgs created before Spring '26</td></tr></tbody></table>

To help you select the most suitable service console version for your company, review these key considerations.

- Check which service console versions are compatible with your Salesforce products, their edition, and your current setup. See [Supported Console Versions](https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_supports.htm&type=5&language=en_US).
- To reduce customization efforts, choose a console version that, by default, includes the tabs and utilities your company uses most frequently. See [Default Components in Service Console Versions](https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_default_components.htm&type=5&language=en_US).
- Select a console version that comes with the Case page components essential for your operations. See [Default Case Page Components in Console Versions](https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_default_case_components.htm&type=5&language=en_US).

- **[Console Version Support](https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_supports.htm&release=264.0.0&type=5)**  
    The availability of console versions depends on your setup, the Salesforce products you use, and their edition.
- **[Default Components in Service Console Versions](https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_default_components.htm&release=264.0.0&type=5)**  
    Each version of the service console is equipped with a specific set of navigation tabs and utilities, by default. If needed, you can customize the components in the service console.
- **[Default Case Page Components in Console Versions](https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_default_case_components.htm&release=264.0.0&type=5)**  
    Each version of the service console includes a unique set of default components on the Case page. Other page layouts feature the same components across all console versions.

#### See Also

- [Console Version Support](https://help.salesforce.com/s/articleView?id=service.console_lex_service_version_supports.htm&type=5&language=en_US)