--- schema_version: "1" id: 6bf79abf2db6ce31a9d81ce06bb4c60d69f9e2878760478e1eb0b2e0b42684da title: Lightning Sales Console collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console_lex_sales_intro.md canonical_url: https://help.salesforce.com/s/articleView?id=service.console_lex_sales_intro.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 5237a30eb8647a56c5120f4def863adf6b60a312fb513bcff04b57bd84ae4f24 description: The Lightning Sales Console is a standard Salesforce Lightning app that gives you all your sales tools at your fingertips to prospect leads, close deals, and manage relationships. products: - Salesforce Platform - Service Cloud - Sales release: "264" --- # Lightning Sales Console The Lightning Sales Console is a standard Salesforce Lightning app that gives you all your sales tools at your fingertips to prospect leads, close deals, and manage relationships. ### Required Editions
Available in: Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions with Sales Cloud
Here's what you get in the standard Sales Console app. ![Standard Sales Console app](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/console/images/console_lex_sales.png) - A navigation-friendly three-column layout for the objects you rely on most—accounts, contacts, leads, and opportunities. The layout includes the record’s key details in the highlights panel (1), the familiar workspace (2), and useful related lists (3). To use your org's default Lightning page instead, use the Lightning App Builder to assign the preferred page to all Lightning apps. - Split view shows a list view at the same time as your workspace tabs and subtabs, letting you work quickly through a list of records (4). - Other go-to objects and features—including campaigns, tasks, reports, and more—are easily accessible (5). - Intuitive tab and subtab navigation (6). - A preconfigured utility bar with History (7). If Notes is enabled, it appears in the utility bar, too. From Setup, admins can use the App Manager to customize the standard Sales Console app. - Add your own branding. - Add any additional items your teams need to access in the console. - Configure the utility bar so reps can easily access productivity tools like Sales Dialer and macros. - Sales Console is automatically assigned all standard and custom user profiles. You can modify these assignments to make sure the right people have access to Sales Console. From Setup, admins can use the Lightning App Builder to customize specific page layouts. For example, if you use Marketing Cloud Account Engagement (Pardot), you need to add the Engagement History component to the appropriate page layouts. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_note.png) Note Lightning console apps don’t yet have full parity with Salesforce Classic console apps. For example, some features in Salesforce Classic console apps, such as push notifications and custom keyboard shortcuts, aren’t available in Lightning console apps. [Learn more](https://help.salesforce.com/articleView?id=console_lex_feature_parity.htm&language=en_US). You can’t upgrade Salesforce Classic console apps to Lightning Experience from Setup. To get started in Lightning Experience, customize these Salesforce-provided Lightning console apps: Service Console and Sales Console. #### See Also - [Create and Edit a Custom Lightning Console App](https://help.salesforce.com/s/articleView?id=service.console_lex_create_custom.htm&release=264.0.0&type=5 "Create custom console apps in Lightning Experience the same way that you create other Lightning Apps. Use the App Manager in Setup to customize your app’s color and branding, add a utility bar and items, configure navigation rules, and assign the app to user profiles. You can always come back and edit your console app at any time.") - [Customize Your Lightning Console App with Utilities](https://help.salesforce.com/s/articleView?id=service.console_lex_custom_utilities.htm&release=264.0.0&type=5 "The utility bar is a great way to give your console users quick access to productivity tools, like softphones and History. It appears as a fixed footer in your Lightning console app and opens utilities in docked panels. Some utilities support pop-out, which lets them open in a new browser window.") - [Customize Lightning Pages for Lightning Console Apps](https://help.salesforce.com/s/articleView?id=service.console_lex_custom_pages.htm&release=264.0.0&type=5 "Use the Lightning App Builder to create custom Lightning pages to ensure that your console users always have the records they need in a layout that works best for them.") - [Lightning Experience Console Limitations](https://help.salesforce.com/s/articleView?id=service.console_lex_limitations.htm&release=264.0.0&type=5 "Learn about the limitations of the console in Lightning Experience, and which features don’t yet have parity with Salesforce Classic console apps.")