---
schema_version: "1"
id: 9d86ac8525a5acc82cff46ab918c801ad9ed9b690d21ecb6dc244e557def7968
title: Who Can Access Lightning Console Apps?
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console_lex_access.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console_lex_access.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6f3a6a4e4745ce37608fa4e9a9ebcd3c8189f16789e02438d2a326cbf2ccb717
description: To access and use a Lightning console app, users must have the Lightning Console User permission and their profile must be added to the Lightning console app.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Who Can Access Lightning Console Apps?

To access and use a Lightning console app, users must have the Lightning Console User permission and their profile must be added to the Lightning console app.

You can enable the Lightning Console User permission for the following user licenses.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:36.36363636363637%">
        <col style="width:63.63636363636363%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d6580e42">User License</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d6580e45">Description</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User License" class="slds-cell-wrap" style="vertical-align:top;" headers="d6580e42 ">Salesforce</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d6580e45 ">
            <p>Access is enabled.</p>
            <p style="margin-bottom:0;">For users with Salesforce licenses, such as
              Sales Cloud and Service Cloud feature licenses, the Lightning
              Console User permission is enabled by default. You can’t disable the
              Lightning Console User permission for users with a Salesforce user
              license.</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="User License" class="slds-cell-wrap" style="vertical-align:top;" headers="d6580e42 ">Salesforce Platform</td>

          <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d6580e45 ">
            <p>Available for an extra cost. Some restrictions apply. For more
              information, contact your Salesforce account executive.</p>
            <p style="margin-bottom:0;">For users with
              Salesforce Platform licenses, you assign a Lightning Console
              permission set license to enable the Lightning Console User
              permission.</p>
          </td>

        </tr>
      </tbody>
    </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_note.png)

Note You can assign the Lightning Console permission set license only to users with a Salesforce Platform license. For example, you can’t assign the Lightning Console permission set license to users with Customer Community, Customer Community Plus, and Partner Community licenses. For more information about which user licenses and products can purchase this permission set license, contact your Salesforce account executive.

To add profiles to a Lightning console app, go to App Manager in Setup and edit the console app.

#### See Also

- [Create and Assign Lightning Console Permission Sets](https://help.salesforce.com/s/articleView?id=service.console_lex_assign_perm_set.htm&release=264.0.0&type=5 "If your org has purchased Lightning Console permission set licenses, you can assign the licenses to users with Salesforce Platform licenses to add access to Lightning console apps.")