When you no longer need it, delete the agent console layout.
Required Editions
| View supported editions. |
| User Permissions Needed | |
|---|---|
| To delete Agent console layouts: | Customize Application |
To delete a layout for the Agent console:
- From Setup, enter Console Layouts in the Quick Find box, then select Console Layouts.
- Click Del next to the console layout name.
Note You cannot delete a console layout that is assigned to a profile. You
must first reassign the profile to another console layout or no console
layout.