Delete Agent Console Layouts

When you no longer need it, delete the agent console layout.

Required Editions

View supported editions.
User Permissions Needed
To delete Agent console layouts: Customize Application

To delete a layout for the Agent console:

  1. From Setup, enter Console Layouts in the Quick Find box, then select Console Layouts.
  2. Click Del next to the console layout name.
Note
Note You cannot delete a console layout that is assigned to a profile. You must first reassign the profile to another console layout or no console layout.