---
schema_version: "1"
id: a8e8fae275157486dc8e4b547212a3dea40f952725ea107e17b09623d6eb9914
title: Customize Agent Console Layouts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console_customizing_layouts.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console_customizing_layouts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ef4a557df342fd19f319828af93c1451c897e867bfce854ca9259604438636d5
description: Customize an agent console layout for your org.
products:
  - Service Cloud
release: "264"
---
# Customize Agent Console Layouts

Customize an agent console layout for your org.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d15406e56">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15406e56 ">To customize console layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15406e56 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

To customize layouts for the Agent console:

1. From Setup, enter Console Layouts in the Quick Find box, then select **Console Layouts**.
2. Select a layout name.
3. To modify the Name or Description of the layout, click **Edit** in the Console Layout Detail section.
4. To add or remove objects to the layout, click **Edit** in the Selected List Views section, select an object, and click the **Add** or **Remove** arrow.
    
    To change the order of the objects as they appear in the console's list view frame, select an object in the Selected List box, and click the **Up** or **Down** arrow.
    
    A user can only view objects in the console's list view frame if those objects are added to the console layout to which their profile is assigned.
5. Click **Save** to finish.

#### See Also

- [Manage Console Layouts for the Agent Console](https://help.salesforce.com/s/articleView?id=service.console_manage_layouts.htm&release=264.0.0&type=5 "Console layouts define what objects are available to users in the Agent console's list view frame. For example, if you want users to see list views of cases and contacts in the console, then you add both cases and contacts to a console layout, and then assign that console layout to the appropriate user profiles. A user can only view objects in the console's list view frame if those objects are added to the console layout to which their profile is assigned.")