---
schema_version: "1"
id: 4ea1dc89d14df0c4075699f78fe03a781b7f76cb9e103cf81fb64655e76b406a
title: Set Up Sales Console in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console2_setting_up_salesconsole.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console2_setting_up_salesconsole.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 34f5788910efe598b38535653261e391dfdcb1d74780297c7366b574a5759ae6
description: To enable a console for the first time, contact Salesforce then assign users the correct permission set license and user permissions.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Set Up Sales Console in Salesforce Classic

To enable a console for the first time, contact Salesforce then assign users the correct permission set license and user permissions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d6995e41">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d6995e41 ">To assign permission set licenses:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d6995e41 ">Manage Internal Users</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d6995e41 ">To create a Salesforce Console for Sales:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d6995e41 ">
              <p>Customize Application</p>
              <p>AND</p>
              <p style="margin-bottom:0;">Sales Console</p>
            </td>

          </tr>
        </tbody>
      </table>

1. To have the console for sales enabled for your Salesforce org, contact Salesforce.
2. [Customize highlight panels for all objects](https://help.salesforce.com/s/articleView?id=service.customize_layoutcustomize_highlights_panel.htm&release=264.0.0&type=5 "The highlights panel is a customizable table of up to four columns at the top of every primary tab in a console. It helps users see key information at a glance.") and [turn them on](https://help.salesforce.com/s/articleView?id=service.customize_layoutcustomize_highlights_panel.htm&release=264.0.0&type=5 "The highlights panel is a customizable table of up to four columns at the top of every primary tab in a console. It helps users see key information at a glance.").
3. By default, your org has the “Sales Console User” permission set license. Assign this permission set license to users. The steps are the same as assigning any permission set license.
4. [Assign the Salesforce Console User Permission Set to Sales Console Users](https://help.salesforce.com/s/articleView?id=service.console2_enable_sales_console_perm.htm&release=264.0.0&type=5 "After you’ve assigned the “Sales Console User” permission set license to users, assign users to the “Salesforce Console User” permission set.").
5. Optionally, for sales reps:
    
    - [Brand your console](https://help.salesforce.com/s/articleView?id=service.console2_components_color.htm&release=264.0.0&type=5 "You can brand a console by adding a custom logo to its header and specifying colors for its header, footer, and primary tabs.").
    - [Choose how pinned lists display](https://help.salesforce.com/s/articleView?id=service.console2_list_display.htm&release=264.0.0&type=5 "Administrators can change how lists appear to console users.").
    - [Allow domains](https://help.salesforce.com/s/articleView?id=service.console2_allowed_domains.htm&release=264.0.0&type=5 "Salesforce admins can let console users access domains outside of Salesforce. For example, you can add www.example.com to a console’s allowlist so that console users can access that domain.").
    - [Customize push notifications](https://help.salesforce.com/s/articleView?id=service.console2_push_notifications.htm&release=264.0.0&type=5 "Administrators can set up push notifications in a console so that users can see when a record they’re working on has been changed by others.").
    - [Customize keyboard shortcuts](https://help.salesforce.com/s/articleView?id=service.console2_setup_keyboard_shortcuts.htm&release=264.0.0&type=5 "Create or customize keyboard shortcuts so that users can quickly perform actions by pressing keys instead of having to use a mouse.").
    - [Turn on the Knowledge Sidebar](https://help.salesforce.com/s/articleView?id=service.console2_setup_knowledge.htm&release=264.0.0&type=5 "If Salesforce Knowledge is set up, you can turn on the Knowledge sidebar so that users working on cases can automatically see relevant knowledge articles that can help them close cases faster.").
    - [Set up interaction logs](https://help.salesforce.com/s/articleView?id=service.console2_setup_log.htm&release=264.0.0&type=5 "An interaction log lets Salesforce console users write notes on records that appear on primary tabs.") and [assign them to user profiles](https://help.salesforce.com/s/articleView?id=service.console2_log_assign.htm&release=264.0.0&type=5 "After you set up or customize interaction logs, you can assign them to different user profiles.").
6. [Create a console app and assign it to user profiles.](https://help.salesforce.com/s/articleView?id=service.console2_define_app.htm&release=264.0.0&type=5 "To create a console, administrators must create a console app.")

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_tip.png)

Tip To add third-party integrations, or expand console customizations to new levels, advanced Salesforce admins and developers can create console components, or use code with an API named the Salesforce Console Integration Toolkit.

#### See Also

- [Salesforce Console Implementation Tips](https://help.salesforce.com/s/articleView?id=service.console2_impl_tips.htm&release=264.0.0&type=5 "Review these tips to make sure that you’re getting the most out of your console implementation.")
- [Console Configurable Features in Salesforce Classic](https://help.salesforce.com/s/articleView?id=service.console2_configuration.htm&release=264.0.0&type=5 "An administrator must enable and configure most console features to determine how console users view and work with data.")
- [Lightning Sales Console](https://help.salesforce.com/s/articleView?id=service.console_lex_sales_intro.htm&release=264.0.0&type=5 "The Lightning Sales Console is a standard Salesforce Lightning app that gives you all your sales tools at your fingertips to prospect leads, close deals, and manage relationships.")