By default, Salesforce Classic consoles appear in the
App Launcher in Lightning Experience. This visibility lets
your console users access all your consoles apps, ones created in Salesforce Classic and ones created in Lightning Experience, without having to switch UIs. You can
change this behavior if you want to limit access to your Salesforce Classic consoles.
Required Editions
| User Permissions Needed |
| To view apps: |
View Setup and Configuration |
| To manage apps: |
Customize Application
AND
Service Cloud User OR Sales
Console
|
-
From Setup, enter App Menu in the Quick Find
box, then select App Menu.
-
From the list of available apps, click Visible in App Launcher or
Hidden in App Launcher to show or hide individual apps from the App
Launcher in Lightning Experience for all users in the
org.
Alternatively, you can also remove access to the Salesforce Classic console for individual users through
their profiles.
