---
schema_version: "1"
id: b483fd400ee9c7be739f741853bbc6c5e5fb8ffc54349da057f70b10ef1350ee
title: Turn On Multi-Monitor Components for a Salesforce Console in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console2_multi_monitor_component.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console2_multi_monitor_component.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5fa410596664d77679e7568abb14ff1e3269c1ef0aea4c94a1990f3072b1d407
description: If a console is set up, multi-monitor components are turned on so that you can move portions of a console to different areas of your screens to help you work best.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Turn On Multi-Monitor Components for a Salesforce Console in Salesforce Classic

If a console is set up, multi-monitor components are turned on so that you can move portions of a console to different areas of your screens to help you work best.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d10810e41">User
              Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d10810e41 ">To turn on multi-monitor components:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d10810e41 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

With multi-monitor components, you can pop out primary tabs or Open CTI SoftPhones from browsers and drag them across multiple monitors. You can also move the History component, Chats (but not the footer component), and any console components included in a console’s footer.

1. From Setup, enter Apps in the Quick Find box, then select **Apps**.
2. Select a console app.
3. Click **Edit**.
4. If multi-monitor components are turned off, click Enable Multi-Monitor Components.
5. Click **Save**.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_note.png)

Note Popped out items close and lose their positions on screen when you log out of Salesforce, click **Setup**, click a link to leave a console, or refresh or close browsers.

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_tip.png)

Tip To pop out components, you might need to update these settings in your browser: (1) allow popup windows; (2) set links to open in new windows, not tabs.

#### See Also

- [Guidelines for Working with Salesforce Console Multi-Monitor Components in Salesforce Classic](https://help.salesforce.com/s/articleView?id=service.console2_multi_monitor_using.htm&release=264.0.0&type=5 "Move portions of a console to different areas of your computer screens so that you can view data in ways that help you work best.")
- [Console Configurable Features in Salesforce Classic](https://help.salesforce.com/s/articleView?id=service.console2_configuration.htm&release=264.0.0&type=5 "An administrator must enable and configure most console features to determine how console users view and work with data.")