---
schema_version: "1"
id: 7c4c83a7f50cc5044d90b69ee04e14113bf0e82dc821a24061917faf3c920433
title: Set Up Service Features with Launch Pad Templates
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console2_launch_pad.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console2_launch_pad.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2a48d341fa30dad50666b08941c7ee466ad8269493d0cf2db0d576b57126714f
description: Deploy and test Service features with just a few clicks. This suite of templates helps you set up some of the most popular Service features, such as time-saving console configurations and reports and dashboards essential for service organization.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Set Up Service Features with Launch Pad Templates

Deploy and test Service features with just a few clicks. This suite of templates helps you set up some of the most popular Service features, such as time-saving console configurations and reports and dashboards essential for service organization.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d2875e76">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d2875e76 ">To use the Launch Pad:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d2875e76 ">Customize Application</td>

        </tr>
      </tbody>
    </table>

To use templates, from the Setup Quick Search box, enter **Launch Pad**.

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_tip.png)

Tip It's best to try Launch Pad in your sandbox environment, so that you can test out new features without affecting your live production environment.

Launch Pad templates aren’t supported for IE version 9 or earlier.

#### See Also

- [Set Up a Service Console in Salesforce Classic](https://help.salesforce.com/s/articleView?id=service.console2_setting_up_serviceconsole.htm&release=264.0.0&type=5 "Create and customize a console app, then assign the Service Cloud User feature license to users.")