---
schema_version: "1"
id: e1cbf6f2790505d34711dcfc74c14c1e87883abcfee6c5500eb8f5678ce4029d
title: Default Keyboard Shortcuts for a Salesforce Console in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console2_keyboard_shortcut_ref.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console2_keyboard_shortcut_ref.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f6ccf2c4d5dbc6f319b16ef0005f34f71774a7a52b5dc704913cd8003040d88e
description: These shortcuts are automatically available for a console, and an administrator can customize or turn them off. The shortcuts aren't supported in Lightning components used in Classic Salesforce Consoles.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Default Keyboard Shortcuts for a Salesforce Console in Salesforce Classic

These shortcuts are automatically available for a console, and an administrator can customize or turn them off. The shortcuts aren't supported in Lightning components used in Classic Salesforce Consoles.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

Keep in mind that these shortcut

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:23.666666666666668%">
          <col style="width:51.33333333333333%">
          <col style="width:25%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d9630e81">Command</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d9630e84">Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d9630e87">Shortcut</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Enter keyboard shortcuts mode</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Activates keyboard shortcuts in a browser displaying a console.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Esc</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Go to the navigation tab</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Selects the navigation tab.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">V</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Go to field on tab </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Selects details on a tab.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+S</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Go to the primary tabs</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Selects the row of primary tabs.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">P</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Go to the subtabs</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Selects the row of subtabs on a primary tab.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">S</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Go to list view</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Selects the list view.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">N</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Go to the first list view item </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Selects the first item on the list view.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+F</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Go to header search box</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Moves the cursor to the header search box.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">R</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Go to footer</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">
              <p>Moves the cursor to footer components.</p>
              <p>Enter a number from 1 through
                9.</p>
              <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
                <div class="slds-media slds-media_responsive">
                  <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_note.png" alt="Note"></span></div>
                  <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;"><span class="slds-text-title_caps">Note</span> Not supported for Microsoft® Internet Explorer® versions 7 or 8 or for
                    right-to-left languages. If you choose the Macros or Presence component, press Esc
                    to move the cursor to other components.</div>
                </div>
              </div>
            </td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">F+Right Arrow or Left Arrow+<var>number</var></td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Move left</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Moves the cursor left.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Left Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Move right </td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Moves the cursor right.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Right Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Move up</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Moves the cursor up.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Up Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Move down</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Moves the cursor down.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Down Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Open item in an inactive tab</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">
              <p>Opens the selected item in a new tab without shifting focus.</p>
              <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
                <div class="slds-media slds-media_responsive">
                  <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_note.png" alt="Note"></span></div>
                  <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;"><span class="slds-text-title_caps">Note</span> Not supported
                    for Microsoft® Internet Explorer® 11 or Microsoft® Edge.</div>
                </div>
              </div>
            </td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">
              <p>Windows: Ctrl+Mouse Click</p>
              <p style="margin-bottom:0;">macOS: Cmd+Mouse Click</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Open drop-down button on tabs</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Opens the drop-down button on tabs to select more actions.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">D</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Open tab</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Opens a new tab. </td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">T</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Close tab</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Closes a selected tab.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">C</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Reopen last-closed tab</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Reopens the last-closed primary tab.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+C</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Refresh tab</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Refreshes a selected tab.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+R</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Enter</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Activates a command.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Enter</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Get link to share</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Opens the Link to Share dialog box on the selected tab.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">U</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Show keyboard shortcuts</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Opens an overlay that lists keyboard shortcuts.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+K</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Edit</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Switch from detail to edit page.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">E</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Save</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Saves changes to the selected tab.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Ctrl+S</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Hide or show pinned list</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Toggles the appearance of a pinned list.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+N</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Hide or show left sidebar</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Toggles the appearance of the left sidebar and any of its components (this
              shortcut only works on the primary tab).</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+Left Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Hide or show right sidebar</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Toggles the appearance of the right sidebar and any of its components (this
              shortcut only works on the primary tab).</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+Right Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Hide or show top sidebar</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Toggles the appearance of the top sidebar and any of its components (this
              shortcut only works on the primary tab).</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+Up Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Hide or show bottom sidebar</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Toggles the appearance of the bottom sidebar and any of its components (this
              shortcut only works on the primary tab).</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Shift+Down Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e81 ">Zoom in or out on primary tabs</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e84 ">Zooms in or out on primary tabs by toggling the appearance of the header,
              footer, and pinned list.</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d9630e87 ">Z</td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Work with Keyboard Shortcuts in a Salesforce Console in Salesforce Classic](https://help.salesforce.com/s/articleView?id=service.console2_keyboard_shortcuts.htm&release=264.0.0&type=5 "Keyboard shortcuts let you quickly perform actions by pressing keys instead of having to use a mouse.")
- [Work with a Salesforce Console in Salesforce Classic](https://help.salesforce.com/s/articleView?id=service.console2_using.htm&release=264.0.0&type=5 "Get more done faster using a console’s enhanced interface to work with records.")
- [Keyboard Shortcuts for Lightning Console Apps](https://help.salesforce.com/s/articleView?id=service.console_lex_keyboard_shortcuts.htm&release=264.0.0&type=5 "Use keyboard shortcuts to work efficiently in Lightning console apps. Shortcuts help you navigate and work with records faster and without using your mouse. You can use these shortcuts with your web browser shortcuts.")