You can configure your console to fit your business needs. As your needs change, you can adjust these preferences. You configure console preferences in Setup.
- Choose How Lists Display in a Salesforce Console in Salesforce Classic
Administrators can change how lists appear to console users. - Optimize Salesforce Console List Views with Responsive Lists in Salesforce Classic
Responsive lists resize dynamically and give your list views a modern look and feel. And optional row hovers let you preview a record without opening it. - Save User Sessions for a Salesforce Console in Salesforce Classic
Administrators can save user sessions so that when you close your browser or log out of Salesforce, you can quickly return to what you were working on when you log in again. - Allow Domains for a Salesforce Console in Salesforce Classic
Salesforce admins can let console users access domains outside of Salesforce. For example, you can add www.example.com to a console’s allowlist so that console users can access that domain. - Customize Keyboard Shortcuts for a Salesforce Console in Salesforce Classic
Create or customize keyboard shortcuts so that users can quickly perform actions by pressing keys instead of having to use a mouse. - Configure Push Notifications for a Salesforce Console in Salesforce Classic
Administrators can set up push notifications in a console so that users can see when a record they’re working on has been changed by others. - Turn On the History Component for a Salesforce Console in Salesforce Classic
If a console is set up, you can add the History component to the footer so that users can quickly access recent primary tabs or bookmarks without having to search Salesforce. - Turn On Multi-Monitor Components for a Salesforce Console in Salesforce Classic
If a console is set up, multi-monitor components are turned on so that you can move portions of a console to different areas of your screens to help you work best.