---
schema_version: "1"
id: 3ead031dc57d129fba050349daf3e646e7149631161589fcbe6cea0ecc552bcf
title: Console Configurable Features in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console2_configuration.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console2_configuration.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2304a2027d5f5f976ce56476ac82e7c489a4881b3ccc1b020b486fe6cca15c6f
description: An administrator must enable and configure most console features to determine how console users view and work with data.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Console Configurable Features in Salesforce Classic

An administrator must enable and configure most console features to determine how console users view and work with data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d5170e76">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d5170e76 ">Configure a Salesforce Console for Service:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d5170e76 ">Customize Application</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d5170e76 ">Configure a Salesforce Console for Sales:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d5170e76 ">
            <p>Customize Application</p>
            <p>AND</p>
            <p style="margin-bottom:0;">Sales Console User</p>
          </td>

        </tr>
      </tbody>
    </table>

To edit a Salesforce Classic console app, you must be in Salesforce Classic. From Setup, enter Apps in the Quick Find box, then select **Apps** and click **Edit** next to your console app.

You can’t upgrade a Salesforce Classic console app to Lightning Experience. You can choose to display or hide the app in the Lightning Experience App Launcher, but you can’t edit the app from the App Manager page in Lightning Experience Setup. To get started in Lightning Experience, customize these Salesforce-provided Lightning console apps: Service Console and Sales Console. You can also recreate your Salesforce Classic console app in Lightning Experience, but using the Salesforce out-of-the-box app is faster and easier.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:25.563909774436087%"> <col style="width:24.81203007518797%"> <col style="width:24.81203007518797%"> <col style="width:24.81203007518797%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Feature</td><td class="slds-cell-wrap" style="vertical-align:top;">Automatically Enabled?</td><td class="slds-cell-wrap" style="vertical-align:top;">Available in a Console for Sales</td><td class="slds-cell-wrap" style="vertical-align:top;">Available in a Console for Service</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_components_color.htm&amp;release=264.0.0&amp;type=5" title="You can brand a console by adding a custom logo to its header and specifying colors for its header, footer, and primary tabs.">Brand a Console</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.customize_layoutcustomize_highlights_panel_config.htm&amp;release=264.0.0&amp;type=5" title="The highlights panel is a customizable table of up to four columns at the top of every primary tab in a console. It helps console users see key information at a glance. To configure a highlights panel, edit any page layout.">Highlights Panel</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_list_display.htm&amp;release=264.0.0&amp;type=5" title="Administrators can change how lists appear to console users.">Pinned Lists</a></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_push_notifications.htm&amp;release=264.0.0&amp;type=5" title="Administrators can set up push notifications in a console so that users can see when a record they’re working on has been changed by others.">Push Notifications</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_list_responsive.htm&amp;release=264.0.0&amp;type=5" title="Responsive lists resize dynamically and give your list views a modern look and feel. And optional row hovers let you preview a record without opening it.">Responsive Lists</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_setup_keyboard_shortcuts.htm&amp;release=264.0.0&amp;type=5" title="Create or customize keyboard shortcuts so that users can quickly perform actions by pressing keys instead of having to use a mouse.">Keyboard Shortcuts</a></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_setup_save_sessions.htm&amp;release=264.0.0&amp;type=5" title="Administrators can save user sessions so that when you close your browser or log out of Salesforce, you can quickly return to what you were working on when you log in again.">Save User Sessions</a></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span> <span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_allowed_domains.htm&amp;release=264.0.0&amp;type=5" title="Salesforce admins can let console users access domains outside of Salesforce. For example, you can add www.example.com to a console’s allowlist so that console users can access that domain.">Allow Domains</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_components_overview.htm&amp;release=264.0.0&amp;type=5" title="Create components to customize, extend, or integrate the Salesforce Console with other systems.">Console Components</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_setup_most_recent.htm&amp;release=264.0.0&amp;type=5" title="If a console is set up, you can add the History component to the footer so that users can quickly access recent primary tabs or bookmarks without having to search Salesforce.">History Component</a></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_multi_monitor_component.htm&amp;release=264.0.0&amp;type=5" title="If a console is set up, multi-monitor components are turned on so that you can move portions of a console to different areas of your screens to help you work best.">Multi-Monitor Components</a></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_setup_log.htm&amp;release=264.0.0&amp;type=5" title="An interaction log lets Salesforce console users write notes on records that appear on primary tabs.">Interaction Logs</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_setup_knowledge.htm&amp;release=264.0.0&amp;type=5" title="If Salesforce Knowledge is set up, you can turn on the Knowledge sidebar so that users working on cases can automatically see relevant knowledge articles that can help them close cases faster.">Knowledge Sidebar</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/HTViewHelpDoc?id=knowledge_widget_setup.htm&amp;language=en_US" target="_blank">Knowledge One Footer</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.console2_cti.htm&amp;release=264.0.0&amp;type=5" title="A softphone in a console lets you view records related to phone calls, as well as receive, place, and transfer calls.">Softphone Integration</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/apex/HTViewHelpDoc?id=live_agent_administrators_intro.htm&amp;language=en_US" target="_blank">Chat</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/apex/HTViewHelpDoc?id=macros_def.htm&amp;language=en_US" target="_blank">Macros</a></td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;">&nbsp;</td><td class="slds-cell-wrap" style="vertical-align:top;"><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/resources-global/_corporate/images/checkmark.png" alt="yes"></span></td></tr></tbody></table>

#### See Also

- [Salesforce Console](https://help.salesforce.com/s/articleView?id=service.console2_about.htm&release=264.0.0&type=5 "Salesforce Console apps are a tab-based workspace suited for fast-paced work environments. Manage multiple records on a single screen and reduce time spent clicking and scrolling to quickly find, update, and create records.")