---
schema_version: "1"
id: 9ca049379e6d64e7fa21bef64871b8a5e022a72e0d456c43d7a8809050d72c29
title: Assign the Service Cloud Feature License to Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console2_assign_service_feature_license.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console2_assign_service_feature_license.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8b611b8ed006adcb30c50880bc7e35bb809aa0717eefecd1aff6db666016c662
description: The Service Cloud User feature license entitles users to additional Salesforce features, such as the Service Console.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Assign the Service Cloud Feature License to Users

The Service Cloud User feature license entitles users to additional Salesforce features, such as the Service Console.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
        <colgroup>
          <col>
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic and
              Lightning Experience</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Available in: <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>,
                <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions
              </p>
              <p style="margin-bottom:0;">Lightning
                console apps are available for an extra cost to users with Salesforce Platform
                user licenses for certain products. Some restrictions apply. For pricing details,
                contact your Salesforce account executive.</p>
            </td>

          </tr>
        </tbody>
      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d13425e84">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d13425e84 ">To assign the Service Cloud User feature license to users:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d13425e84 ">Manage Internal Users</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_note.png)

Note Service Cloud is now Agentforce Service. You may see references to Service Cloud in Salesforce applications and documentation.

To assign the license to a user:

1. From Setup, enter Users in the Quick Find box, then select **Users**.
2. Click **Edit** next to a user's name.
3. Select Service Cloud User.
4. Click **Save**.

#### See Also

- [Set Up a Service Console in Salesforce Classic](https://help.salesforce.com/s/articleView?id=service.console2_setting_up_serviceconsole.htm&release=264.0.0&type=5 "Create and customize a console app, then assign the Service Cloud User feature license to users.")