---
schema_version: "1"
id: 0d4c7a4e857c8e4f0a66023164fa32a7af1ce7b89698f033852b94ac248380d0
title: Allow Domains for a Salesforce Console in Salesforce Classic
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/console2_allowed_domains.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.console2_allowed_domains.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3cd34c4eb62dddec0bd14d05385b32f8703c809383a67c4d37654431ec0033bd
description: Salesforce admins can let console users access domains outside of Salesforce. For example, you can add www.example.com to a console’s allowlist so that console users can access that domain.
products:
  - Salesforce Platform
  - Service Cloud
  - Sales
release: "264"
---
# Allow Domains for a Salesforce Console in Salesforce Classic

Salesforce admins can let console users access domains outside of Salesforce. For example, you can add www.example.com to a console’s allowlist so that console users can access that domain.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d9901e44">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d9901e44 ">To allowlist domains for a Salesforce console:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d9901e44 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

1. From Setup, enter Apps in the Quick Find box, then select **Apps**.
2. Select a console app.
3. Click **Edit**.
4. In Allowed Domains, type the domains you want users to access, and separate multiple domains by commas.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-console-264-0-0-production-enus/75c6dd08-020e-4339-beb1-c617dbcf77fb/images/icon_note.png)
    
    Note
    
    - Don’t include http:// or https://, because those prefixes are part of a URL, not a domain.
    - If your CTI phone is running on a server with a non-standard port, make sure to include the port number in your domain. For example, if your server is called myserver and your port number is 8500, include myserver:8500 in your allowlist.
5. Click **Save**.

#### See Also

- [Console Configurable Features in Salesforce Classic](https://help.salesforce.com/s/articleView?id=service.console2_configuration.htm&release=264.0.0&type=5 "An administrator must enable and configure most console features to determine how console users view and work with data.")