---
schema_version: "1"
id: a51c942e2b6f9162edc01c2bb8a047b7e852353f5a91aa0bc96a312a18d1b186
title: Set Up CRM Analytics
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/concept_cxi_analytics_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.concept_cxi_analytics_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 880a455b609f6927ae3b33bc86940f8e257621ed1d34ba6793a81d2ecc0c2eff
description: Give your team access to Customer Signals Intelligence Analytics dashboards to analyze and optimize customer interactions. To access latest features and enhancements, we recommend that you use Tableau Next analytics.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Set Up CRM Analytics

Give your team access to Customer Signals Intelligence Analytics dashboards to analyze and optimize customer interactions. To access latest features and enhancements, we recommend that you use Tableau Next analytics. 

- **[Batch Data Transform for CRM Analytics](https://help.salesforce.com/s/articleView?id=service.task_cxi_analytics_run_batch_data_transform.htm&release=264.0.0&type=5)**  
    After configuring the CXI Analytics app, ensure that the required batch data transforms are completed and executed in the correct sequence.
- **[Create a Customer Experience Intelligence Analytics App](https://help.salesforce.com/s/articleView?id=service.task_cxi_analytics_create_app.htm&release=264.0.0&type=5)**  
    Set up and configure Customer Experience Intelligence Analytics for your team to access the dashboards.
- **[Embed Customer Signals Intelligence Analytics Dashboards](https://help.salesforce.com/s/articleView?id=service.concept_cxi_analytics_dashboards_embed.htm&release=264.0.0&type=5)**  
    Customer Signals Intelligence Analytics includes dashboards you can embed and access in Lightning Experience pages.