Customer Signals Intelligence Analytics includes dashboards you can embed and access in
Lightning Experience pages.
| Dashboard |
Page to Embed |
Filter String |
| Customer Sentiment Overview |
Contact, Account, or Lead pages |
{"cdpObjects":{"CXI_EAT_DF_Sentiment__dlm":[{"fields":["CustomerId__c"],"filter":
{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}],"CXI_EAT_Contact_Reason__dlm":
[{"fields":["CustomerId__c"],"filter":{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}]}}
|
| Customer Insights |
Contact, Account, or Lead pages in the Service Console |
{"cdpObjects":{"CXI_EAT_DF_Sentiment__dlm":[{"fields":["CustomerId__c"],"filter"
:{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}],"CXI_EAT_Contact_Reason__dlm":
[{"fields":["CustomerId__c"],"filter":{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}]}}
|
For general instructions, see Embed Dashboards in Lightning Pages.
