Enable Einstein Classification Apps

To get started, enable Einstein Classification Apps in Setup.

Required Editions

View supported editions.
User Permissions Needed
To build and manage Einstein Case Classification and Einstein Case Wrap-Up:

View Setup

AND

Customize Application

AND

Manage Profiles and Permission Sets

AND

Edit on cases OR Modify All Data

  1. From Setup, enter Einstein Classification in the Quick Find box, and then select Einstein Classification.
  2. If you’re using the Try Einstein version, click Review Terms to review and accept the Main Services Agreement.
  3. To enable the classification apps, click the toggle. Enabling can take a few minutes.
Setup screen with classification apps enabled
Note
Note If you disable classification apps, you must rebuild your models the next time you enable them.