---
schema_version: "1"
id: 35f1c2b321d763f02449272d282021031595083a95ecc0e57fc82fa80f5d6e98
title: Category Group Visibility on Roles
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/category_visibility_view.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.category_visibility_view.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 08816e158c85bde39d83f805aa9199e01b72dc843c7bd9017dd64d252a5538cc
description: The Category Group Visibility Settings related list summarizes which categories users in the role can see, according to category group.
products:
  - Service Cloud
release: "264"
---
# Category Group Visibility on Roles

The Category Group Visibility Settings related list summarizes which categories users in the role can see, according to category group.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Salesforce Classic and Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d112067e57">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">To view role details:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">View Setup and Configuration</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">To edit and delete roles:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">Manage Roles</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">To edit and delete permission sets and profiles:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">Manage Profiles and Permission Sets</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">To view users:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">View Setup and Configuration</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">To edit users:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">Manage Internal Users</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">To view categories:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">View Data Categories in Setup</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">To manage data categories:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d112067e57 ">
            <p>Manage Data Categories</p>
            <p>AND</p>
            <p style="margin-bottom:0;">View Data Categories in Setup</p>
          </td>

        </tr>
      </tbody>
    </table>

To view a role's category visibility setting, from Setup, enter Roles in the Quick Find box, then select **Roles**, and select a role. To view the category visibility settings for a Customer Portal or partner portal role, from Setup, enter Users in the Quick Find box, then select **Users** and click the name of the role.

The following table explains the possible values in the Visibility column of the related list:

 
| Visibility | Description |
| --- | --- |
| All Categories | Users can see all categories in the category group. This option is only available for the topmost role in the role hierarchy. When you create a category group, its visibility is defaulted to All Categories. |
| None | Users cannot see any categories in the category group. |
| Custom | Users can view a selection of categories in the category group. |

In the Category Group Visibility Settings, you can:

- To view a category group’s setting details, click its name.
- To [modify a category group’s visibility settings](https://help.salesforce.com/s/articleView?id=service.category_visibility_modify.htm&release=264.0.0&type=5 "You can edit your data category visibility."), click **Edit** next to it.