---
schema_version: "1"
id: 1b92b3682fa400782b5d2aa539731011f7ef5ac7caa39d0a2fe7a84f07860c3a
title: Keyboard Shortcuts for Data Categories
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/category_shortcut.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.category_shortcut.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1192a663bd8c2f7595a41fe484098a32de65d91a04f06af276b3cd70c3245ccb
description: Use keyboard shortcuts to work quickly with data categories.
products:
  - Service Cloud
release: "264"
---
# Keyboard Shortcuts for Data Categories

Use keyboard shortcuts to work quickly with data categories.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Salesforce Classic and Lightning Experience. <a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:26.666666666666668%">
          <col style="width:44%">
          <col style="width:29.333333333333332%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d158110e60">Command</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d158110e63">Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d158110e66">Shortcut</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;" headers="d158110e60 ">Adding a category</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Add a sibling to the selected category</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Enter</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Add a child to the selected category</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Enter+Tab</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Close the Add Category field</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Esc</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Save changes in the Add Category field</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Enter</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d158110e60 ">Modifying a category</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Open the Edit Category field for the selected category</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Spacebar</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Close the Edit Category field</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Esc</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Save changes in the Edit Category field</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Enter</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d158110e60 ">Demoting or promoting a category</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Demote a category down one level, as a child of the sibling currently above it</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Tab</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Promote a category up one level, as a sibling to its current parent</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Shift+Tab</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e60 ">Deleting a category</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Delete the selected category and its children</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Delete</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" rowspan="4" style="vertical-align:top;" headers="d158110e60 ">Navigating in the category hierarchy</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Move the focus up in the category hierarchy</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Up Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Move the focus down in the category hierarchy</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Down Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Collapse children in a parent category</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Left Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Expand children in a parent category</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Right Arrow</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d158110e60 ">Canceling or repeating an action</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Undo the last action</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Ctrl+Z</td>

          </tr>
          <tr class="">
            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Redo the last action</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Ctrl+Y</td>

          </tr>
          <tr class="">
            <td data-label="Command" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e60 ">Saving the changes</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e63 ">Save the last changes in the category hierarchy</td>

            <td data-label="Shortcut" class="slds-cell-wrap" style="vertical-align:top;" headers="d158110e66 ">Ctrl+S</td>

          </tr>
        </tbody>
      </table>