---
schema_version: "1"
id: e80268abf2a85ec1a445c4edfcc87448eb0217fd3697fab130353fb59903edc2
title: Case Team Fields
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/caseteam_fields.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.caseteam_fields.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 07762b7d3cf1607eae7c1544256fa171ac4317b005053534116ba8a26d8fd563
description: Case teams have the following fields, listed in alphabetical order. Availability of fields depends on how your admin set up Salesforce.
products:
  - Service Cloud
release: "264"
---
# Case Team Fields

Case teams have the following fields, listed in alphabetical order. Availability of fields depends on how your admin set up Salesforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

 
| Field | Description |
| --- | --- |
| Case Access | The level of access a team member has to a case, such as Read, Write, Read Only, or Private. Case access can’t be less than your org’s default case sharing access. |
| Member Name | The name of a user on a case team. |
| Member Role | The team member’s role on the case, such as support rep or case manager. |
| Visible in Customer Portal | Indicates whether the case team member appears in the customer portal. |