---
schema_version: "1"
id: d8a03a474b3a190e73bbf2f3a0c947a66123cfe8f3ac1532ffe7efd9cdf4a6ac
title: Cases Home
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/cases_home.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.cases_home.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3605e1f6f237b54063db750173cf9793bece2cf342d8a028c705610999cc88ba
description: From the Cases home page, you can create, locate, and edit cases.
products:
  - Service Cloud
release: "264"
---
# Cases Home

From the Cases home page, you can create, locate, and edit cases.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" id="d90912e55">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d90912e55 ">To view cases:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d90912e55 ">Read on cases</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d90912e55 ">To create cases:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d90912e55 ">Create on cases</td>

        </tr>
      </tbody>
    </table>

In addition, case home lets you jump to case reports and mass delete cases or mass email contacts on cases.