Setting System Bot Dialogs

System Bot Dialogs help guide the bot through the conversation flow, and you can assign custom dialogs as system dialogs to customize the experience.

Required Editions

View supported editions.
User Permissions Needed
To build and manage Einstein Bots:

Customize Application

OR

Modify Metadata

OR

Manage Bots

  1. On the Dialogs panel, click Action menu next to the dialog you wish to set as a System Bot Dialog.
  2. Click Set as to define which system dialog to set.