---
schema_version: "1"
id: c1c1df2c687d8b7cd09168f9065442579568796a18ae6a731107f3f0ccb774b2
title: Create a Bot from Your Data (Beta)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/bots_service_create_bot_from_data.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.bots_service_create_bot_from_data.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9d587661330c4b69061b5e151fe31db47d9a62151b4f4111742f4d7292e33c4c
description: You can create a bot using your data from Einstein Conversation Mining (beta). Using your conversation data, build Einstein Conversation Mining reports and then build a bot with the top results from those reports.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Create a Bot from Your Data (Beta)

You can create a bot using your data from Einstein Conversation Mining (beta). Using your conversation data, build Einstein Conversation Mining reports and then build a bot with the top results from those reports.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.einstein_service_intro.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d60903e57">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d60903e57 ">To build and manage Einstein Bots:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d60903e57 ">
              <p>Customize Application</p>
              <p>OR</p>
              <p>Modify Metadata</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Manage Bots</p>
            </td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_intelligence-264-0-0-production-enus/dcd06a7b-b5ab-448b-a767-4e2e90481508/images/icon_note.png)

Note This feature is a Beta Service. Customer may opt to try such Beta Service in its sole discretion. Any use of the Beta Service is subject to the applicable Beta Services Terms provided at [Agreements and Terms](https://www.salesforce.com/company/legal/agreements/).

Before you create a bot using results from Einstein Conversation Mining, complete the setup instructions for [Einstein Conversation Mining](https://help.salesforce.com/s/articleView?id=service.conversation_mining_setup.htm&type=5&language=en_US) and build at least one report.

This template is available in English only.

1. From the Einstein Bots main page, launch the Guided Setup Flow. For your first bot, click **Create a New Bot**. Otherwise, click **New**.
2. Decide between a Standard Bot or an Enhanced Bot, and click **Next**.
3. Select the **Start with your Conversation Data** template. Click **Next**.
4. Give your bot a name and select a primary language. Click **Next**.
5. Select a completed Einstein Conversation Mining report. To include contact reasons from that report in your bot, select at least one contact reason. The bot dialog details automatically populate with details from that contact reason. Click **Next**.
6. Select the excerpts (phrases from your conversation transcripts used to build the contact reason) you wish to bring into your bot. After you finish the wizard, the excerpts convert to utterances attached to the dialog intent. Click **Next**.
7. Click **Proceed**, and then **Finish**.

After the template finishes building, the system enters the Bot Builder Dialog menu.

#### See Also

- [Einstein Conversation Mining](https://help.salesforce.com/s/articleView?id=service.conversation_mining_intro.htm&type=5&language=en_US)