---
schema_version: "1"
id: a3e667e8b137b07173fb7c110f5909b3cb205efb725fb40c1e7b75128c8e56bd
title: Considerations for Using Assets
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/assets_del.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.assets_del.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ed14e19044f2bfe8bef75532d3b0650c9f3656a0e5687671a15bf9e7923e2941
description: If you’re working with assets, review these considerations to keep things running smoothly.
products:
  - Field Service
release: "264"
---
# Considerations for Using Assets

If you’re working with assets, review these considerations to keep things running smoothly.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

## Creating Assets

- If asset sharing is set to the Controlled by Parent—the default setting—the Account field, Contact field, or both must be completed for an asset to be saved. If asset sharing is not set to Controlled by Parent, assets can be saved without an associated account or contact.

## Deleting Assets

- Deleting a product does not delete any asset records associated with it.
- Deleting an account or contact deletes all associated assets. If you delete an account with a related contact that is associated with an asset, all three records are deleted. Restoring the account restores all three records.
- Assets associated with cases can’t be deleted. This means accounts or contacts that are associated with an asset listed on a case also can’t be deleted.
- If you delete an asset with both a parent asset and child assets, its parent and children are no longer linked in an asset hierarchy.

## Viewing Asset Hierarchies

- The asset hierarchy view isn’t searchable or editable.
- The asset hierarchy view isn’t available in Experience Cloud sites, Salesforce for iOS, Salesforce for Android, or the Field Service mobile app.
- The **View Asset Hierarchy** action appears only on assets that are part of a hierarchy, and is available only for hierarchies of 500 or fewer assets. If a hierarchy contains more than 500 assets, you can still refer to each asset’s Child Assets related list and Parent Asset, Root Asset, and Asset Level fields.