---
schema_version: "1"
id: 93c91ebad1ca40d4ae2dbff9617587b77392b87fdee7365394b5db8bd94f1fd6
title: Edit Default Media Label
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/afcc_sv_edit_media_label.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.afcc_sv_edit_media_label.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0fab770c1e8b5f412f41a32afa4d56b52e858726083c726fbd66bd2afa63ef91
description: Update the audio file associated with a default media label in your voice service settings.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Edit Default Media Label

Update the audio file associated with a default media label in your voice service settings.

### Required Editions

This article applies to:

Salesforce Voice (Native Telephony)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Agentforce Contact Center with Salesforce Voice</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d110352e75">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d110352e75 ">To manage media files:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d110352e75 ">Agentforce Contact Center Admin (Salesforce Voice) Permission Set</td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter Voice, and then select **Media Management**.
2. In the Default Media Labels section, find the label and click **Edit**.
3. Select a different media file from the dropdown.
4. Click **Save**.