---
schema_version: "1"
id: 84e722722363c375a951133345ef6c73000bdea35f72741714ed82851c96f818
title: Edit Custom Media Label
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/afcc_sv_edit_custom_media_label_2.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.afcc_sv_edit_custom_media_label_2.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3766163ac8052be02a627106b00e9cc84e037049ec0921556b6d279ee51125a1
description: Assign media files from your repository to custom media labels to make them available for routing flows. You can use the one you upload, update, and replace the assigned media file at any time.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Edit Custom Media Label

Assign media files from your repository to custom media labels to make them available for routing flows. You can use the one you upload, update, and replace the assigned media file at any time.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the user interfaces, editions, and add-ons that support Voice solutions by Salesforce.">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d138101e61">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d138101e61 ">To add custom media labels:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d138101e61 ">Agentforce Contact Center Admin (Salesforce Voice) Permission Set</td>

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1. From Setup, enter Voice in the Quick Find box, and select **Media Management**.
2. In the Media Labels tab, click **New Media Label** in the Custom Media Labels section.
3. In the Media Label field, enter a unique name that describes how the audio is used.
4. In the Media File field, select a media file from the dropdown.
5. Save the changes.

Your custom media label now appears alongside system-defined labels and can be selected in flows.