---
schema_version: "1"
id: d6f3005d39554d24d1df673ce31386dde4e048c51b65b84bd76980953243931a
title: Manage External Number Details
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/afcc_sv_byoc_manage_external_number.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.afcc_sv_byoc_manage_external_number.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9154547ab0c6dcc87bbde4db4acf68a622c58391e03b8500223fef02ba1a0920
description: View and edit your number settings at any time.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Manage External Number Details

View and edit your number settings at any time.

### Required Editions

This article applies to:

Salesforce Voice (Native Telephony)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;type=5&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d93804e66">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d93804e66 ">To manage external numbers:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d93804e66 ">
              <p>Agentforce Contact Center Admin (Salesforce Voice) permission sets.</p>
              <p style="margin-bottom:0;">Learn how to view <a href="https://help.salesforce.com/s/articleView?id=platform.perm_sets_summary_page.htm&amp;language=en_US" target="_blank">permissions in this permission set</a>.</p>
            </td>

          </tr>
        </tbody>
      </table>

1. From Setup, use Quick Find to go to **Communication Channels**.
2. From the Numbers tab, go to the number that you want to manage and click to see its details.
3. To make changes, click **Edit**.
4. Save your changes.