---
schema_version: "1"
id: 8726e932d729c79ff74a110d064ab46708758d5a3618ccb75c7733757277b663
title: Assign a Dialer Number
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/voice_assign_number.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.voice_assign_number.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a6af2cd2bf4243c8ff98449c95ab60a421a535e659c0331aa72b922fb2e7ff27
description: Assign a Dialer number from your personal settings so the calls you make and receive don’t appear to be coming from an unknown number.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Assign a Dialer Number

Assign a Dialer number from your personal settings so the calls you make and receive don’t appear to be coming from an unknown number.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
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            <td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td>

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            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Available with Sales Cloud and Service Cloud in: <strong>Essentials</strong>,
                <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong>
                Editions
              </p>
              <p style="margin-bottom:0;">Sales Dialer is available for an additional cost as an add-on
                license.</p>
            </td>

          </tr>
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      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d150731e78">User Permissions Needed</th>
          </tr>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d150731e78 ">To add the minutes related to Dialer calls:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d150731e78 ">Access Dialer Minutes</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d150731e78 ">To make outbound Dialer calls:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d150731e78 ">Access Dialer Outbound Calls</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d150731e78 ">To receive inbound Dialer calls:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d150731e78 ">Access Dialer Inbound Calls</td>

          </tr>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d150731e78 ">To assign a Dialer number:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d150731e78 ">Access Dialer Inbound Calls</td>

          </tr>
        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Sales Dialer is scheduled for retirement. No new features or enhancements are being added to Sales Dialer. Information regarding formal end-of-life for features is posted on [Salesforce Active Product & Feature Retirements](https://help.salesforce.com/s/articleView?id=000381744&type=1&language=en_US).

To use telephony features directly in Salesforce, we recommend that you modernize your experience by moving to Salesforce Voice. Salesforce Voice offers many of the telephony features that you love and more. See [Get to Know Salesforce Voice](https://help.salesforce.com/s/articleView?id=service.voice_getting_to_know.htm&language=en_US).

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note After assigning yourself a Dialer number, you can enter a unique custom number under **Phone Number Settings**. This allows you to display a separate number when making calls.

Inbound calls made to the custom number go directly to the mobile or business line, not through Sales Dialer.

1. From your personal settings, enter Dialer Settings in the Quick Find box, then select **Dialer Settings**.
2. Click **Find Now**.
3. Select your country and enter an area code to display a list of available numbers.
    
    Phone numbers are subject to availability, and numbers from all area codes may not be available.
4. Select a number.
    
    Once you assign yourself a number, you can’t choose a new one or view available numbers.
5. Click **Save**.

#### See Also

- [Guidelines for Making and Receiving Calls](https://help.salesforce.com/s/articleView?id=sales.voice_intro.htm&release=264.0.0&type=5 "Review guidelines for making and receiving calls, including basic calling features and tips on how to get started.")
- [Assign a Forwarding Number for Dialer](https://help.salesforce.com/s/articleView?id=sales.voice_forwarding_number.htm&release=264.0.0&type=5 "Get your Dialer calls forwarded to your mobile phone or main business line so you never miss a call. You can easily assign a forwarding number from your personal settings.")
- [Sales Dialer Best Practices](https://help.salesforce.com/s/articleView?id=sales.voice_best_practices.htm&release=264.0.0&type=5 "For the best calling experience, use a hardwired connection to your network with adequate bandwidth, use a wired headset, and set up the proper environment on your machine.")