---
schema_version: "1"
id: cd4887a4b172368593c79f26e00c8166cd82ff9b5d459933c92c43edd62a07f7
title: Disconnect Your Zoom Account in Salesforce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/video_zoom_use_turn_off.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.video_zoom_use_turn_off.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c00cb1aaca400212bc6fe8bfad8030cae00075cbc3ef706ca2c793334d235c55
description: If you don’t use the Zoom features in Salesforce, you can disconnect your Zoom account.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Disconnect Your Zoom Account in Salesforce

If you don’t use the Zoom features in Salesforce, you can disconnect your Zoom account.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Salesforce Meetings in <strong>Performance</strong> and <strong>Unlimited</strong> Editions when Einstein Activity Capture is enabled</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Conversation Insights, which is available in <strong>Starter</strong>, <strong>Pro</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Agentforce 1 Sales</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Inbox in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Inbox is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud Einstein, which is available in: <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Enterprise</strong> Edition</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d91055e143">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d91055e143 ">To turn off Zoom video conferencing:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d91055e143 ">
              <p>Customize Application</p>
              <p style="margin-bottom:0;">OR</p>
              <p style="margin-bottom:0;">Modify All Data</p>
            </td>

          </tr>
        </tbody>
      </table>

1. From Personal Settings, enter Video Accounts in the Quick Find box, then select **Video Accounts**.
2. Click **Disconnect** and confirm that you’re disabling Zoom integration for your account.
    
    You lose access to Zoom features in Salesforce, but you can still access existing recordings.

If your company’s Zoom integration is turned on, you can reconnect your Zoom account from Video Accounts in your personal settings.

#### See Also

- [Uninstall the Salesforce App from Your Zoom Account](https://help.salesforce.com/s/articleView?id=sales.video_disconnect_zoom_app.htm&release=264.0.0&type=5 "If you no longer use the Zoom features in Salesforce, in addition to disconnecting your Zoom account in Salesforce, uninstall the Salesforce app from your account in Zoom. You’re asked if you want to keep your Zoom data in Salesforce.")