---
schema_version: "1"
id: 51d5a9d6addd15c312d911483ff6150664e1c63d61305410b521f720beedc77f
title: Zoom Integration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/video_zoom_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.video_zoom_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5c3cdbd4f172139192bffc3c8684ff63b75679768c8877f6554fe72aac1cef48
description: Enable Zoom integration so reps can take advantage of automatic link creation in Salesforce Inbox and use Zoom as a video source in Einstein Conversation Insights. When Zoom integration is on, Zoom records meetings and makes them available to Salesforce.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Zoom Integration

Enable Zoom integration so reps can take advantage of automatic link creation in Salesforce Inbox and use Zoom as a video source in Einstein Conversation Insights. When Zoom integration is on, Zoom records meetings and makes them available to Salesforce.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Salesforce Meetings in <strong>Performance</strong> and <strong>Unlimited</strong> Editions when Einstein Activity Capture is enabled</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Conversation Insights, which is available in <strong>Starter</strong>, <strong>Pro</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Agentforce 1 Sales</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Inbox in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Inbox is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud Einstein, which is available in: <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Enterprise</strong> Edition</td></tr></tbody></table>

- **[Set Up Zoom Integration](https://help.salesforce.com/s/articleView?id=sales.video_zoom_setup.htm&release=264.0.0&type=5)**  
    Connect Salesforce with your company’s Zoom account. Then sales reps can connect their Zoom accounts.
- **[Use Zoom Integration](https://help.salesforce.com/s/articleView?id=sales.video_zoom_use_parent.htm&release=264.0.0&type=5)**  
    When your company’s Zoom integration is turned on, connect your Zoom account to take advantage of Zoom features in Salesforce.

#### See Also

- [Einstein Conversation Insights](https://help.salesforce.com/s/articleView?id=sales.call_coaching.htm&type=5&language=en_US)
- [Add Zoom Video Conferencing to the Outlook and Gmail Integrations with Inbox](https://help.salesforce.com/s/articleView?id=sales.email_int_setup_inbox_zoom.htm&release=264.0.0&type=5 "Integrate Salesforce with Zoom to give reps the option to automatically create and add Zoom links to meetings that are created using the Insert Availability feature.")