---
schema_version: "1"
id: 788efa98e9aaee818c12b7cab5d907109915fa2cdbe3976b2dd05408c6077f84
title: Connect Your Google Meet Account
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/video_meet_setup_user.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.video_meet_setup_user.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 70255d271ebc3e0dbdcdce5802193aecd436577273027bc96cebb2ec3729b56b
description: When an admin turns on the Google Meet integration, users with the correct permission see a banner inviting them to connect their Google Meet accounts.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Connect Your Google Meet Account

When an admin turns on the Google Meet integration, users with the correct permission see a banner inviting them to connect their Google Meet accounts.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in Einstein Conversation Insights, which is available in <strong>Starter</strong>, <strong>Pro</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Agentforce 1 Sales</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d147180e79">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d147180e79 ">To enable Einstein Conversation Insights:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d147180e79 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note Users can connect to only one Google Meet account at a time. We don’t support connecting multiple users to the same Google Meet account. We also don't support connecting a user to the same Google Meet account from multiple Salesforce orgs.

1. Click **Take Me There** in the banner. Or, from Personal Settings, enter Video Accounts in the Quick Find box, then select **Video Accounts**.
2. Accept the terms of service.
3. Optionally, add excluded email addresses. Meetings with attendees on the excluded list aren’t recorded.
4. To connect your account, click **Connect**.
    
    When connecting to a video account, email addresses with special characters such as the plus sign (+) aren't supported for ECI video call processing. This can result in errors with matching emails and syncing video calls.

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_tip.png)

Tip If you use Einstein Conversation Insights and Google Meet is set up as a recording source, your individual recorded meetings are available in the Video Calls page.