---
schema_version: "1"
id: 9970ae30f389ff95a117d7eab798de40574e320c4bdb3db5bf074109c20eabca
title: Video Conferencing
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/video_conferencing_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.video_conferencing_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4aa6a2d5528389c4d4c3019eab35df31c1e70ee4b9b0aaa97e7cea00dfdd2dc3
description: Let your sales reps use video conferencing to connect with customers remotely.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Video Conferencing

Let your sales reps use video conferencing to connect with customers remotely.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Salesforce Meetings in <strong>Performance</strong> and <strong>Unlimited</strong> Editions when Einstein Activity Capture is enabled</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Einstein Conversation Insights, which is available in <strong>Starter</strong>, <strong>Pro</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Agentforce 1 Sales</strong> Editions.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Inbox in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Inbox is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Engagement in Sales Cloud, which is included in <strong>Performance</strong> and <strong>Unlimited</strong> Editions and available for an extra cost in <strong>Professional</strong> and <strong>Enterprise</strong> Editions. Sales Engagement is also available for an extra cost in Service Cloud and Lightning Platform.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud Einstein, which is available in: <strong>Performance</strong> and <strong>Unlimited</strong> Editions, and available for an extra cost in <strong>Enterprise</strong> Edition</td></tr></tbody></table>

- **[Zoom Integration](https://help.salesforce.com/s/articleView?id=sales.video_zoom_parent.htm&release=264.0.0&type=5)**  
    Enable Zoom integration so reps can take advantage of automatic link creation in Salesforce Inbox and use Zoom as a video source in Einstein Conversation Insights. When Zoom integration is on, Zoom records meetings and makes them available to Salesforce.
- **[Microsoft Teams Integration with Einstein Conversation Insights](https://help.salesforce.com/s/articleView?id=sales.video_teams_parent.htm&release=264.0.0&type=5)**  
    Enable Microsoft Teams video integration so reps can use it as a source in Einstein Conversation Insights. When integration is on, reps can record meetings and make them available to Salesforce.
- **[Google Meet Integration with Einstein Conversation Insights](https://help.salesforce.com/s/articleView?id=sales.video_meet_parent.htm&release=264.0.0&type=5)**  
    Enable Google Meet video integration so reps can use it as a source in Einstein Conversation Insights. When integration is on, reps can record meetings and make them available to Salesforce.