---
schema_version: "1"
id: e6e2a14506cc6ea0edc3583d612da11d9cb01b18ad66639891134eae355936bd
title: Identify Users Not Assigned to Territories
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/tm2_report_on_users_with_without_territories.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.tm2_report_on_users_with_without_territories.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 76569d2ec5f6cea3240ad1d886f804de2a07f4d4fa94a52c04ce2c9a0a23d105
description: Manage user assignments to sales territories by reporting on users not assigned to territories.
products:
  - Sales Cloud
release: "264"
---
# Identify Users Not Assigned to Territories

Manage user assignments to sales territories by reporting on users not assigned to territories.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic for some features and Lightning Experience for all features</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Performance</strong> and <strong>Developer</strong> Editions and in <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Sales</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d22497e73">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22497e73 ">
              <span id="tm2_report_on_users_with_without_territories__d488e681"><a name="tm2_report_on_users_with_without_territories__d488e681"><!-- --></a>To run reports:</span>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22497e73 ">
              <span id="tm2_report_on_users_with_without_territories__d488e687"><a name="tm2_report_on_users_with_without_territories__d488e687"><!-- --></a>Run Reports</span>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22497e73 ">
              <span id="tm2_report_on_users_with_without_territories__d488e696"><a name="tm2_report_on_users_with_without_territories__d488e696"><!-- --></a>To schedule reports:</span>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22497e73 ">
              <span id="tm2_report_on_users_with_without_territories__d488e702"><a name="tm2_report_on_users_with_without_territories__d488e702"><!-- --></a>Schedule Reports</span>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d22497e73 ">
              <span id="tm2_report_on_users_with_without_territories__d488e711"><a name="tm2_report_on_users_with_without_territories__d488e711"><!-- --></a>To create, edit, and delete reports:</span>
            </td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d22497e73 ">
              <p>
                <span id="tm2_report_on_users_with_without_territories__d488e717"><a name="tm2_report_on_users_with_without_territories__d488e717"><!-- --></a>Create and Customize Reports</span>
              </p>
              <p>AND</p>
              <p style="margin-bottom:0;">
                <span id="tm2_report_on_users_with_without_territories__d488e725"><a name="tm2_report_on_users_with_without_territories__d488e725"><!-- --></a>Report Builder</span>
              </p>
            </td>

          </tr>
        </tbody>
      </table>

1. Make sure that you have a custom report type that links the Users and Territories objects. Specify that the Users object _may or may not_ have related Territories records, and make all fields on these objects available for reporting.
2. Click the **Reports** tab, and then click **New Report**.
3. From the Territory Management category, select the custom report type created for this report, and then click **Continue** (Lightning Experience) or **Create** (Salesforce Classic).
4. Make sure that the Users field Full Name and the Territories field Label appear on the report. If they do not, add them.
5. Configure a cross filter to show Users without Territories.
6. To show data from territory models in Active state _only_, configure the filter options to show Territory Model: Label equals <name of active territory model>.
    
    ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_core-264-0-0-production-enus/3c339c40-ca6c-49ba-9c6e-684be7a55f80/images/icon_important.png)
    
    Important If you later activate a different territory model, make sure that you update the territory model name variable in this report.
7. Add any other fields you find useful for this report.
8. Save the report and run it.