---
schema_version: "1"
id: bb14487448a5c56729282c9d012cb7bd80670648363db2fa3bd7061e0cfe8eb9
title: Set Up the Salesforce Integration with Microsoft Teams
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/teams_int_setup_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.teams_int_setup_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b2517805cf09e834bde04e6464021ec6d3c7e550452125d28ed5c3b61b0aca3a
description: To integrate Salesforce with Microsoft Teams, complete the required Salesforce setup. Work with your Teams administrator to ensure that Teams is configured correctly so users can access the Salesforce app in Teams.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Set Up the Salesforce Integration with Microsoft Teams

To integrate Salesforce with Microsoft Teams, complete the required Salesforce setup. Work with your Teams administrator to ensure that Teams is configured correctly so users can access the Salesforce app in Teams.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud and Service Cloud in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

![Tip](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_tip.png)

Tip Check out this feature in Salesforce Go! Find a guided setup experience, explore more content, discover related features, and monitor feature usage. See [Discover and Set Up Features With Salesforce Go](https://help.salesforce.com/s/articleView?id=xcloud.setup_salesforce_go.htm&type=5&language=en_US).

- **[Considerations for Setting Up the Integration with Teams](https://help.salesforce.com/s/articleView?id=sales.teams_int_setup_considerations.htm&release=264.0.0&type=5)**  
    Before setting up the Salesforce integration with Teams, review these considerations about the application.
- **[Configure the Integration with Microsoft Teams in Salesforce](https://help.salesforce.com/s/articleView?id=sales.teams_int_setup_configure_in_salesforce.htm&release=264.0.0&type=5)**  
    Turn on the integration with Teams in Salesforce. Then users with the User for Teams Integration permission can access Salesforce data and mention Salesforce records in their Teams conversations.
- **[Provision the Integration in Microsoft Teams](https://help.salesforce.com/s/articleView?id=sales.teams_int_setup_provision_in_teams.htm&release=264.0.0&type=5)**  
    After the setup is complete in Salesforce, work with your Microsoft Teams administrator to ensure that the Teams environment is set up correctly. The Salesforce app provides the integration features within the Teams interfaces. The app permission policies maintained in the Microsoft Teams admin center determine which apps users can install. Those policies also determine which apps users can pin to the Teams app bar in their desktop and mobile clients can pin within their teams.
- **[Integration for Microsoft Teams Cookies](https://help.salesforce.com/s/articleView?id=sales.teams_int_cookies.htm&release=264.0.0&type=5)**  
    The integration with Microsoft Teams uses cookies to establish and identify unique user sessions for increased security.