---
schema_version: "1"
id: 344f428b6f695ce62be5fe6b3044e29b01e713ed30c7f3c3f67b3d224b62c3a6
title: Integration with Microsoft Teams Features
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/teams_int_features.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.teams_int_features.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 176347d4088c21c5dbf44b0c38c2acbe93e7e3afb19affce0854a43c97d2b4f1
description: The Salesforce integration with Microsoft Teams lets team members mention and interact with Salesforce records directly in desktop and mobile versions of Microsoft Teams. Review the features available in each environment.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Integration with Microsoft Teams Features

The Salesforce integration with Microsoft Teams lets team members mention and interact with Salesforce records directly in desktop and mobile versions of Microsoft Teams. Review the features available in each environment.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with Sales Cloud and Service Cloud in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d87870e66">Feature</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d87870e68">Teams on Desktop and in Browsers</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d87870e70">Teams on Mobile </th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d87870e66 ">Pin a Salesforce record as a tab in Teams channels and
              meetings</td>
            <td data-label="Teams on Desktop and in Browsers" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e68 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></td>
            <td data-label="Teams on Mobile" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e70 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/crossmark.png" alt="Red cross mark to indicate the feature is not available."></span></td>
          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d87870e66 ">Pin a Meeting Digest as a tab in Teams channels and
              meetings</td>
            <td data-label="Teams on Desktop and in Browsers" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e68 ">
              <p><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></p>
              <p style="margin-bottom:0;">(desktop only)</p>
            </td>
            <td data-label="Teams on Mobile" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e70 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/crossmark.png" alt="Red cross mark to indicate the feature is not available."></span></td>
          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d87870e66 ">View details on a Salesforce record pinned as a tab, including
              Details, Activity Timeline, Related Lists, and Chatter</td>
            <td data-label="Teams on Desktop and in Browsers" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e68 ">
              <p><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></p>
              <p style="margin-bottom:0;">(desktop only)</p>
            </td>
            <td data-label="Teams on Mobile" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e70 ">
              <p><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></p>
              <p style="margin-bottom:0;">(opens in Salesforce mobile) </p>
            </td>
          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d87870e66 ">View details on a Meeting Digest pinned as a tab</td>
            <td data-label="Teams on Desktop and in Browsers" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e68 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></td>
            <td data-label="Teams on Mobile" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e70 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/crossmark.png" alt="Red cross mark to indicate the feature is not available."></span></td>
          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d87870e66 ">Edit Salesforce record details</td>
            <td data-label="Teams on Desktop and in Browsers" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e68 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></td>
            <td data-label="Teams on Mobile" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e70 ">
              <p><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></p>
              <p style="margin-bottom:0;">(opens in Salesforce mobile) </p>
            </td>
          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d87870e66 ">Use the Teams chat feed on a Salesforce record pinned as a
              tab*</td>
            <td data-label="Teams on Desktop and in Browsers" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e68 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></td>
            <td data-label="Teams on Mobile" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e70 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/crossmark.png" alt="Green check mark to indicate the feature is available."></span></td>
          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d87870e66 ">Mention a Salesforce record in Teams channels or chat
              conversations</td>
            <td data-label="Teams on Desktop and in Browsers" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e68 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></td>
            <td data-label="Teams on Mobile" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e70 ">
              <p><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></p>
              <p style="margin-bottom:0;">(Android devices only)</p>
            </td>
          </tr>
          <tr class="">
            <td data-label="Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d87870e66 ">Preview a Salesforce record that was mentioned in a conversation </td>
            <td data-label="Teams on Desktop and in Browsers" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e68 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></td>
            <td data-label="Teams on Mobile" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" headers="d87870e70 "><span style="vertical-align:text-bottom;display:inline-block;"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/resources-global/_corporate/images/checkmark.png" alt="Green check mark to indicate the feature is available."></span></td>
          </tr>
        </tbody>
      </table>

\*Microsoft doesn’t support Teams chat feeds on pinned tabs in Teams mobile.