---
schema_version: "1"
id: 7784713ecec86a7091cbb98c2ccac6e4420326b1686180b9e601e54ef4f5f471
title: Considerations for Enabling User Control of Task Notifications
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/tasks_control_email_notifications_considerations.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.tasks_control_email_notifications_considerations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a8ea27ae3d0fa1ff14f83620b5a37de2b34d9d0b3556c6ec488fc4d3f8dfbf95
description: When the setting Enable user control over task assignment notifications is enabled in Activity Settings, users see the option Email me when someone assigns me a task in their personal settings. Both the setting and the option are enabled by default.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Considerations for Enabling User Control of Task Notifications

When the setting **Enable user control over task assignment notifications** is enabled in Activity Settings, users see the option **Email me when someone assigns me a task** in their personal settings. Both the setting and the option are enabled by default.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic, Lightning Experience, and all versions of the Salesforce mobile app</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>All</strong> editions except <strong>Personal</strong></td></tr></tbody></table>

This setting enables both email notifications and UNS notifications.

Enabling and disabling the setting affects users in different ways. Before migrating a Salesforce org, avoid excessive email notifications by disabling the setting. You can re-enable it after migration.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small " summary="Effects of Enabling and Disabling the Feature in Setup">
        <caption>Effects of Enabling and Disabling the Feature in Setup</caption>
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d33762e85">User Type</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d33762e88">Effects of Enabling the Feature</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d33762e91">Effects of Disabling the Feature</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e85 ">Salesforce app users, including Experience Builder site users</td>

            <td data-label="Effects of Enabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e88 ">In <span class="menucascade"><strong class="uicontrol">My Settings</strong> | <strong class="uicontrol">Notifications</strong></span>, the <strong class="uicontrol">Assigns you a task</strong> checkbox is
              displayed.</td>

            <td data-label="Effects of Disabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e91 ">In <span class="menucascade"><strong class="uicontrol">My Settings</strong> | <strong class="uicontrol">Notifications</strong></span>, the <strong class="uicontrol">Assigns you a task</strong> checkbox isn’t
              displayed.</td>

          </tr>
          <tr class="">
            <td data-label="User Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e85 ">Lightning Experience users</td>

            <td data-label="Effects of Enabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e88 ">On the Activity Reminders page in the user's personal settings, the
              <strong class="uicontrol">Email me when someone assigns me a task</strong> checkbox is
              displayed, and it’s selected by default.
            </td>

            <td data-label="Effects of Disabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e91 ">No user receives an email notification when another user assigns a
              task.</td>

          </tr>

          <tr class="">
            <td data-label="User Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e85 ">Salesforce Classic users, including Experience Builder site users</td>

            <td data-label="Effects of Enabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e88 ">
              <ul>
                <li>On the Create Task page, the <strong class="uicontrol">Send email notification</strong>
                  and <strong class="uicontrol">Make this the default setting</strong> checkboxes aren’t
                  displayed.</li>

                <li>On the Activity Reminders page in the user's personal settings, the
                  <strong class="uicontrol">Email me when someone assigns me a task</strong> checkbox is
                  displayed, and it’s selected by default.
                </li>

                <li>For tasks created by a flow or process, email notifications aren’t sent when
                  the task is assigned to a user.</li>

              </ul>
            </td>

            <td data-label="Effects of Disabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e91 ">
              <ul>
                <li>On the Create Task page, the <strong class="uicontrol">Send email notification</strong>
                  and <strong class="uicontrol">Make this the default setting</strong> checkboxes are
                  displayed, and email notifications are sent according to whether the checkboxes
                  are selected.</li>

                <li>The <strong class="uicontrol">Email me when someone assigns me a task</strong> checkbox
                  isn’t displayed.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e85 ">Partner portal and partner community users</td>

            <td data-label="Effects of Enabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e88 ">
              <ul>
                <li>On the Create Task page, the <strong class="uicontrol">Send email notification</strong>
                  and <strong class="uicontrol">Make this the default setting</strong> checkboxes aren’t
                  displayed.</li>

                <li>Email notifications are sent whenever someone assigns a task to a user
                  (partner portals have no settings page for admins or users).</li>

              </ul>
            </td>

            <td data-label="Effects of Disabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e91 ">On the Create Task page, the <strong class="uicontrol">Send email notification</strong> and
              <strong class="uicontrol">Make this the default setting</strong> checkboxes are displayed, and
              email notifications are sent according to whether the checkboxes are
              selected.
            </td>

          </tr>
          <tr class="">
            <td data-label="User Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e85 ">Users who are assigned tasks that are generated by workflow task rules</td>

            <td data-label="Effects of Enabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e88 ">
              <ul>
                <li>On the New Task page for workflow tasks, the <strong class="uicontrol">Notify
                    Assignee</strong> checkbox isn’t displayed.</li>

                <li>If a Salesforce admin selected the <strong class="uicontrol">Notify Assignee</strong>
                  checkbox before Winter ’15, task assignees who deselect the option don’t receive
                  notifications.</li>

              </ul>
            </td>

            <td data-label="Effects of Disabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e91 ">Email notifications are sent to task assignees according to workflow task
              rules.</td>

          </tr>
          <tr class="">
            <td data-label="User Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e85 ">Users who are assigned tasks through an API</td>

            <td data-label="Effects of Enabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e88 ">
              <p>Use an API to set the <samp class="parmname">triggerUserEmail</samp> value. The default
                is false.</p>
              <ul>
                <li>If <samp class="parmname">triggerUserEmail</samp> = true, notifications are sent
                  according to individual users’ settings. If a user assigns a task to themselves,
                  a notification isn't sent to that assigned user. You can also use Apex triggers
                  to send push notficiations, if needed.</li>
                <li>If <samp class="parmname">triggerUserEmail</samp> = false, email notifications aren’t
                  sent when a task is assigned.</li>
              </ul>
              <p style="margin-bottom:0;">If using REST API, create a custom REST endpoint and set the email trigger
                options to send notifications, as needed.</p>
            </td>

            <td data-label="Effects of Disabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e91 ">
              <ul>
                <li>If <samp class="parmname">triggerUserEmail</samp> is true, email notifications are sent
                  to all users when tasks are assigned.</li>

                <li>If <samp class="parmname">triggerUserEmail</samp> is false, email notifications aren’t
                  sent when a task is assigned.</li>

              </ul>
            </td>

          </tr>
          <tr class="">
            <td data-label="User Type" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e85 ">Users who are assigned tasks through Apex</td>

            <td data-label="Effects of Enabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e88 ">Notifications that are sent through Apex are sent in the context of the request
              header.</td>

            <td data-label="Effects of Disabling the Feature" class="slds-cell-wrap" style="vertical-align:top;" headers="d33762e91 ">If a value in the request header is set so that email notifications are sent,
              email notifications are sent to users when tasks are assigned. Apex processes the
              header sequentially from the first line to the last. If a statement in the request
              header indicates that a task notification is required, an email notification is sent
              regardless of statements later in the header.</td>

          </tr>
        </tbody>
      </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_note.png)

Note When you create a task in Lightning Experience, it doesn’t display an option to send an email when you assign a task. However, there’s a personal setting to receive an email when someone assigns you a task. Depending on how your admin has set up your Salesforce org, you can receive emails for tasks that you assign to yourself or create with a status of Completed.

#### See Also

- [Enable User Control of Email Notifications for Tasks in Salesforce Classic](https://help.salesforce.com/s/articleView?id=sales.tasks_enable_task_email_notifications.htm&release=264.0.0&type=5 "Display a setting that lets users decide whether to receive an email notification when assigned a task.")
- [_Implementation Guide_: Salesforce Mobile Notifications Implementation Guide](https://developer.salesforce.com/docs/atlas.en-us.pushImplGuide.meta/pushImplGuide/pns_sending_notifications.htm)
- [_Developer Guide_: Exposing APEX Classes as REST Web Services](https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_rest.htm)
- [_Developer Guide_: Setting DML Options](https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/langCon_apex_dml_database_dmloptions.htm)