--- schema_version: "1" id: 6be8765b3fe985c3ca68aeaf6b9c3f2648f25ba20b0c87b5abe271fc71e84dca title: Archiving User Accounts in Salesforce Spiff collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/spiff_users_account_archive_management.md canonical_url: https://help.salesforce.com/s/articleView?id=sales.spiff_users_account_archive_management.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 455be2ba73b837a6a7a452ac32f5d345fe8d1f4d1dc9e7e9bd8815464e2973ba description: After you archive a user account, it’s hidden from Spiff. If you ever must assign this account to a new team or project, it won’t be available. You can unarchive the user account if needed. products: - Sales Cloud - Sales Enablement release: "264" --- # Archiving User Accounts in Salesforce Spiff After you archive a user account, it’s hidden from Spiff. If you ever must assign this account to a new team or project, it won’t be available. You can unarchive the user account if needed. ### Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions
Available for an additional cost in: Professional Edition with Web Services API Enabled
Archiving a user account effectively hides the user account in Spiff. If you want to add this user account to a new team or plan assignments, it’ll no longer be available. However, archiving a user account won’t automatically remove them from preexisting teams or plan assignments. Therefore, you can add an effective date range to any plan or team assignments to remove this user account from any current configurations. ## Statement and Statement Approvals Archiving a user account won’t impact statements irrespective of whether they’re frozen or unfrozen. The only way to hide statements for a user account is through effective dating on the corresponding plan assignment. If statement approvals have been used, they’ll stay in the Spiff system for the archived user accounts. Any previous documents and their approval status will remain in the Spiff system to keep previous records intact. ## Reports Reports are usually linked to the plan, payout rules, and team assignment. Even if a user account is archived, its data will still be included in reports according to the effective assignment dates on a team or plan assignment. However, if the user account is outside the effective date range of a plan or team assignment, its data won’t be included in reporting, even if it is still syncing into Spiff. The only exception is when a report is filtered by rep. In this case, the archived user account won’t be included in the report’s data, as it can no longer be selected in the rep filter. - **[Archive a User Account in Salesforce Spiff](https://help.salesforce.com/s/articleView?id=sales.spiff_users_accounts_archive.htm&release=264.0.0&type=5)** Archived user accounts aren’t accessible through the Users table, global search, or statements on the main commission page. - **[Unarchive a User Account in Salesforce Spiff](https://help.salesforce.com/s/articleView?id=sales.spiff_users_accounts_unarchive.htm&release=264.0.0&type=5)** An archived account is hidden from display in Spiff. To unarchive a user account, you must first unhide the User object. #### See Also - [Team Management in Salesforce Spiff](https://help.salesforce.com/s/articleView?id=sales.spiff_teams_management.htm&release=264.0.0&type=5 "Teams are an important component of commission plans. Sometimes team members receive commissions based on the entire team's performance, and managers receive commissions based on a team's performance, or even multiple teams. You can assign members to a team for a limited period by defining the start and end dates for the assignment. Teams can also be assigned team leads who can view the team members’ statements. When creating a variable for multiple plans, you can use custom fields in numerous plans and customize the value uniquely for each team.") - [Reporting in Salesforce Spiff](https://help.salesforce.com/s/articleView?id=sales.spiff_report.htm&release=264.0.0&type=5 "Track and analyze sales commission data, trends, and performance with prebuilt Salesforce Spiff reports and dashboards. Or, integrate other sophisticated reporting tools such as Salesforce Data 360.") - [Handle Plan Changes Through Effective Dates for Users](https://help.salesforce.com/s/articleView?id=sales.spiff_plans_changes.htm&release=264.0.0&type=5 "Control when users start and stop getting statements for a plan by adding effective dates. Statements are generated indefinitely if no effective dates are added. Keep up with plan changes by updating Effective Until dates when needed. Remove a user from a plan by adding an Effective Until date.")