---
schema_version: "1"
id: 7231534fa33b99ca0885ac0874e9bc6a56efdea8e41b0f6ae42cec3c5b081c66
title: Notifications in Salesforce Spiff
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/spiff_notifications.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.spiff_notifications.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fe1b1291354086afceae50cfdd68533fe577e736e6420ca04f45e6cb00df54e6
description: Collaboration and transparency are essential for every successful sales team. Salesforce Spiff supports in-app, email, and Slack notifications for comments and approvals.
products:
  - Sales Cloud
  - Sales Enablement
release: "264"
---
# Notifications in Salesforce Spiff

Collaboration and transparency are essential for every successful sales team. Salesforce Spiff supports in-app, email, and Slack notifications for comments and approvals.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available for an additional cost in: <strong>Professional</strong> Edition with Web Services API Enabled</td></tr></tbody></table>

## Default Settings

The default notification settings depend on the user's role when their first notification is sent. For example, when a user is a rep, they have default notification settings for their role as rep. If their role changes, their default notification settings don't change.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
          <col style="width:25%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" id="d68525e86">Role</th>
            <th scope="colgroup" class="slds-cell-wrap" colspan="3" style="vertical-align:top;" id="d68525e89">Default Notification Settings</th>
          </tr>
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d68525e95">Email</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d68525e98">In-App</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d68525e101">Slack</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Email" class="slds-cell-wrap" style="vertical-align:top;" headers="d68525e86 ">Rep roles</td>

            <td data-label="In-App" class="slds-cell-wrap" style="vertical-align:top;" headers="d68525e89 d68525e95 ">On</td>

            <td data-label="Slack" class="slds-cell-wrap" style="vertical-align:top;" headers="d68525e89 d68525e98 ">On</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d68525e89 d68525e101 ">On</td>

          </tr>
          <tr class="">
            <td data-label="Email" class="slds-cell-wrap" style="vertical-align:top;" headers="d68525e86 ">Non-rep roles</td>

            <td data-label="In-App" class="slds-cell-wrap" style="vertical-align:top;" headers="d68525e89 d68525e95 ">Off</td>

            <td data-label="Slack" class="slds-cell-wrap" style="vertical-align:top;" headers="d68525e89 d68525e98 ">On</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d68525e89 d68525e101 ">On</td>

          </tr>
        </tbody>
      </table>

## Email Notifications

Emails include a link to the notification source in Spiff and come from the sender no-reply@spiff.com. To prevent these email notifications from being marked as spam, add this email address to your allow list.

## In-App Notifications

To find all in-app notifications in the Notification Center, click the bell icon.

![Bell icon showing the number of unread in-app notifications](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_performance_management-264-0-0-production-enus/b1f2feb4-26b8-444f-97f7-be2349869d93/sales_performance_management/images/spiff/spiff_notifications_in_app.png)

In the Notification Center, most recent notifications appear at the top. Filter ‌notifications by type or date. Click the notification details for a link to the comment, statement, or ticket to review.

## Slack Notifications

Notifications in Slack include a link to view the notification source in Spiff.