--- schema_version: "1" id: c225ba3eea5ca461e9c87ac4cdc3697b6a813d8ea8acf420eeb1c1535529270a title: Options for Salesforce Synced Objects and Fields in Salesforce Spiff collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/spiff_connector_salesforce_considerations.md canonical_url: https://help.salesforce.com/s/articleView?id=sales.spiff_connector_salesforce_considerations.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 19dd088a4d7d81aab40d4a7d28d1a0a64042245fa39f8631806ae5c17b871ef7 description: After you set up a Salesforce connector and sync data into Salesforce Spiff, manage the synced objects and fields for better system performance and data coverage. On the Salesforce connector card, click the three dots, and select Synced Objects and Fields. products: - Sales Cloud - Sales Enablement release: "264" --- # Options for Salesforce Synced Objects and Fields in Salesforce Spiff After you set up a Salesforce connector and sync data into Salesforce Spiff, manage the synced objects and fields for better system performance and data coverage. On the Salesforce connector card, click the three dots, and select **Synced Objects and Fields**. ### Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions
Available for an additional cost in: Professional Edition with Web Services API Enabled
## Turn Object Sync On or Off If you previously set up data mapping for an object but you no longer need it, improve data flow performance by turning off sync for the object. Click the eye icon next to the Salesforce connector name. In the window that opens, turn sync on or off for each object. ![Turn off or turn on object syncing.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_performance_management-264-0-0-production-enus/b1f2feb4-26b8-444f-97f7-be2349869d93/sales_performance_management/images/spiff/spiff_sync_object_salesforce_eye_icon.png) - To turn sync off, toggle the switch for a synced object. - To turn sync on, toggle the switch for an unsynced object. When sync is turned off for an object, the object appears in the Unsynced Objects section at the bottom of the list. Data isn't updated for any unsynced object during a subsequent sync. ## Turn Field Sync On or Off When sync is turned on for an object, you can turn sync on or off for the each of the object's mapped fields. ![Manually turn off or turn on syncing for a field.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_performance_management-264-0-0-production-enus/b1f2feb4-26b8-444f-97f7-be2349869d93/sales_performance_management/images/spiff/spiff_sync_object_salesforce_plus_object.png) Select an object from the left panel and toggle the switch in a specific field’s Syncing column (1). You can't turn off syncing for a field if the field is enabled in Designer, used in the system, or used in commission calculations (2). Manage syncing for fields in Designer from the Syncing/Unsyncing Objects & Fields page. For each field that's turned on, Spiff imports data during subsequent data syncs. To trigger a sync for all connector data, click **Re-Sync Salesforce** (3). ## Sync Other Available Objects Click the **+** icon and select an object from the menu. The object appears in the list of synced objects. To start syncing the added object, click the three dots and select **Re-Sync Object Now**. ## Rename an Object Click the three dots next to an object name and select **Rename Object**. Renaming an object changes the object’s display name, but not the API name. Display names aren’t required to be unique. ## Deactivate Unused Fields To turn off sync for all unused fields in an object, click the three dots next to the object name and select **De-Activate Unused Fields**. This action turns off sync for any field that isn’t enabled for use in Designer, used in the system, or used in calculations. Turning off sync significantly decreases the amount of data pulled into Spiff with each sync. ## Back-Date Object Sync When Spiff syncs Salesforce data nightly, or after you manually re-sync, Spiff requests only records that have a Last Modified Date since the sync's date and time. Sometimes, records are missed because the sync request didn't look far enough back in time. Or, maybe you selected a shorter time period for syncing data when you first set up the Salesforce connector, and now you want to select a longer time period. To add records that weren’t already synced for the object, click the three dots next to the object name and select **Back-Date Object Sync**. ![Set up back-dating sync.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_performance_management-264-0-0-production-enus/b1f2feb4-26b8-444f-97f7-be2349869d93/sales_performance_management/images/spiff/spiff_sync_object_salesforce_back_date.png) Select a date that you want to sync data from (1) and save. For the back-dating to take effect, select **Re-Sync Object Now** or wait for the nightly sync. Keep these considerations in mind when back-dating the sync for Salesforce objects. - You can select a back-sync date up to two years in the past, but be thoughtful about how far back you set this sync date. For large objects with millions of rows, setting the sync date back more than a couple of months can cause a timeout error. If you’re running into this problem, consider submitting a support case for an incremental sync instead. - Back-dating syncs work only for Salesforce objects. - If you back-date but aren’t seeing data that you expect, check that sync is turned on for the object or field, and check whether the object has a `WHERE` clause that’s applied extra filtering. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_performance_management-264-0-0-production-enus/b1f2feb4-26b8-444f-97f7-be2349869d93/images/icon_note.png) Note If you’re using a Spiff sandbox, data doesn’t sync nightly like a Spiff production environment. Instead, manually resync data at any time. ## Filter with WHERE Clause To filter synced Salesforce records with custom logic, click the three dots next to the object name and select **Filter With Where Clause**. ![A synced Salesforce object, showing the Filter With Where Clause option](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_performance_management-264-0-0-production-enus/b1f2feb4-26b8-444f-97f7-be2349869d93/sales_performance_management/images/spiff/spiff_connector_where.png) Enter a SOQL `WHERE` clause. For example, filter synced users, accounts, or opportunities to narrow and simplify the data that you work with in Spiff. See [WHERE](https://developer.salesforce.com/docs/atlas.en-us.soql_sosl.meta/soql_sosl/sforce_api_calls_soql_select_conditionexpression.htm) in SOQL and SOSL Reference. ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_performance_management-264-0-0-production-enus/b1f2feb4-26b8-444f-97f7-be2349869d93/images/icon_important.png) Important Spiff performs safety validation of your `WHERE` clause, but doesn’t validate that the clause returns any data. To test whether your clause returns the results you expect, enter a clause, sync data, check your sync logs for errors, and iterate if necessary. We recommend that only developers with SOQL experience implement this filter. #### See Also - [Salesforce Connectors in Salesforce Spiff](https://help.salesforce.com/s/articleView?id=sales.spiff_connector_salesforce.htm&release=264.0.0&type=5 "Sync data from Salesforce objects and fields for use within Salesforce Spiff. Set up connectors for up to five Salesforce orgs, sync data, and manage users between Salesforce and Spiff.")