---
schema_version: "1"
id: 8464cbc0995092cfcefdb7acfa2461da163d593fc0faf510061e22314570a510
title: Get Technical Support for Salesforce Maps
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/salesforce_maps_support.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.salesforce_maps_support.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1cb08defcb4c026e390df98bba5c571d2df9d547e3e7d3a9818a13bbd317a9b0
description: Remove roadblocks and reduce downtime when you route your requests directly to support engineers who specialize in Salesforce Maps and Salesforce Maps Advanced.
products:
  - Sales
  - Salesforce Maps
release: "264"
---
# Get Technical Support for Salesforce Maps

Remove roadblocks and reduce downtime when you route your requests directly to support engineers who specialize in Salesforce Maps and Salesforce Maps Advanced.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=sales.salesforce_maps_editions.htm&amp;release=264.0.0&amp;type=5" title="Identify supported Salesforce editions, user interfaces, and product areas.">View supported editions</a>.</td></tr></tbody></table>

1. Log in to [Salesforce Help](https://help.salesforce.com), and then click **Contact Support**.
    
    ![Option to contact support on Salesforce Help and Training](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-salesforce_maps-264-0-0-production-enus/2addcda4-01f0-4f47-83c5-f499a45bf555/salesforce_maps/images/support_case_creation.png)
2. Click **Create a Case**.
3. Select the product **Sales**, and then select the topic **Salesforce Maps**. Enter information in the required fields, and then submit your case.
    
    ![Product and topic selections for Salesforce Maps](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-salesforce_maps-264-0-0-production-enus/2addcda4-01f0-4f47-83c5-f499a45bf555/salesforce_maps/images/support_case_details.png)
    
    A Salesforce Maps support engineer reviews your details then contacts you.