---
schema_version: "1"
id: 1707eb751c7319b4d7346470e9860c1eb8737f0c66a7f9532cd286dc37af413d
title: Agentforce Sales Coach Billing and Usage
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/sales_agents_sales_coach.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.sales_agents_sales_coach.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0ce5b799d2392a42e63afe1ba2c771e9192c247042a3c9a2b624e8aad0bbaa67
description: Agentforce Sales Coach uses generative AI and Data 360 to ingest, store, and process data. You’re billed in these categories for metered usage when you use Agentforce Sales Coach.
products:
  - Sales Cloud
  - Agentforce
release: "264"
---
# Agentforce Sales Coach Billing and Usage

Agentforce Sales Coach uses generative AI and Data 360 to ingest, store, and process data. You’re billed in these categories for metered usage when you use Agentforce Sales Coach.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations or Agentforce 1 Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <thead class="slds-text-title_caps ">
        <tr><th class="slds-cell-wrap" scope="col" id="d10296e56">DiGitaL Wallet Card</th>
        <th class="slds-cell-wrap" scope="col" id="d10296e59">Usage Type</th>
        <th class="slds-cell-wrap" scope="col" id="d10296e62">Description</th>
      </tr></thead>
      <tbody><tr class="">
        <td class="slds-cell-wrap" data-label="DiGitaL Wallet Card" headers="d10296e56">Conversations</td>
        <td class="slds-cell-wrap" data-label="Usage Type" headers="d10296e59">Agentforce: Sales Coach</td>
        <td class="slds-cell-wrap" data-label="Description" headers="d10296e62">For this subtype of the Agentforce usage type, usage is calculated based on
          conversations. One conversation is consumed whenever a user clicks Get Feedback after a
          role-play or a stand-and-deliver coaching session.</td>
      </tr>
      <tr class="">
        <td class="slds-cell-wrap" data-label="DiGitaL Wallet Card" headers="d10296e56">Einstein Requests</td>
        <td class="slds-cell-wrap" data-label="Usage Type" headers="d10296e59">Starter Prompts</td>
        <td class="slds-cell-wrap" data-label="Description" headers="d10296e62">
          <p>Usage is calculated based on two factors: the number of direct requests to the LLM through
            the LLM gateway, and whether the gateway uses a Bring Your Own Large Language Model
            (BYOLLM).</p>
          <p>Each starter prompt includes the processing of up to 2,000 tokens. Prompt usage is counted
            in chunks of 2,000 tokens, rounded up. Prompts that exceed this limit are metered as multiple
            prompts, with each additional 2,000-token chunk counting as a new prompt. For example, a
            prompt with a total of 6,500 input and output tokens is metered as 4 prompts.</p>
          <p>Tokens are units of data processed by the AI models.</p>
        </td>
      </tr>
      <tr class="">
        <td class="slds-cell-wrap" data-label="DiGitaL Wallet Card" headers="d10296e56">Einstein Requests</td>
        <td class="slds-cell-wrap" data-label="Usage Type" headers="d10296e59">
          <p>Standard Prompts</p>
          <p>Basic Prompts</p>
          <p>Advanced Prompts</p>
        </td>
        <td class="slds-cell-wrap" data-label="Description" headers="d10296e62">
          <p>Usage is calculated based on two factors: the number of direct requests to the LLM through
            the LLM gateway, and whether the gateway uses a Salesforce managed large language model. The
            specific category depends on the model that is used. See <a href="https://help.salesforce.com/s/articleView?id=ai.generative_ai_large_language_model_support.htm&amp;language=en_US&amp;type=5" target="_blank">Large Language Model Support</a> to find out which usage
            types apply.</p>
          <p>All Standard, Basic, and Advanced prompts process up to 2,000 tokens per prompt. Token usage
            is rounded up in 2,000-token increments. All Standard, Basic, and Advanced prompts that exceed
            this limit are metered as multiple prompts, with each additional 2,000-token chunk counting as
            a new prompt. For example, a prompt with a total of 6,500 input and output tokens is metered
            as 4 prompts.</p>
          <p>Tokens are units of data processed by the AI models.</p>
        </td>
      </tr>
    </tbody></table>