---
schema_version: "1"
id: b8f5faaa1ac2023fa30fa14b4a41ffa9df7870f5573960566b2505541fb7a605
title: Qualify Your Leads with Agentforce Qualification
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/sales_agents_qualify_your_leads.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.sales_agents_qualify_your_leads.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e2c1383c0a95ea9859edcb5b35ff8b01e5acb7ca853dabf8a7b152d1094a3f03
description: After a web chat or the conclusion of the email outreach, the Qualification Agent updates the lead record with a rating. The Qualification Agent also generates a summary that includes the rationale for the rating and a suggested action for the sales rep.
products:
  - Sales Cloud
  - Agentforce
release: "264"
---
# Qualify Your Leads with Agentforce Qualification

After a web chat or the conclusion of the email outreach, the Qualification Agent updates the lead record with a rating. The Qualification Agent also generates a summary that includes the rationale for the rating and a suggested action for the sales rep.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> editions with Einstein for Sales.</td></tr></tbody></table>

Watch the video to learn about qualifying your leads with Agentforce Qualification.

Default sections of the Qualification summary include.

- Rating and rationale for the lead rating.
- Channel - Web or email conversations.
- Number of interactions.
- If any of the required fields (defined during Guided Configuration) are not populated on the Lead record.
- Suggested action for the user.
- Summary of the conversation
- Key insights

The user inputs include.

- Ideal Customer Profile
- Messaging session
- Lead record
- Required fields

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_agents-264-0-0-production-enus/3bcb4a4b-868d-4b4f-b735-d76004124785/images/icon_note.png)

Note You can update the structure and content of the summary by updating the Qualify Lead prompt.