---
schema_version: "1"
id: ad6e3a6e2a49b2a5f67aa1617f2c3d86316a28ec9b447b4b7baa297ab336c4bd
title: Agentforce Sales Coach Permissions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/sales_agents_coach_permissions.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_permissions.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 858eeada909a56a136f3cc073c3f4140a9d3192fc3530a5f651ac5d827d2d7de
description: Agentforce Sales Coach includes multiple permission sets based on a user’s persona and responsibility. The permission sets include individual user permissions and object permissions.
products:
  - Sales Cloud
  - Agentforce
release: "264"
---
# Agentforce Sales Coach Permissions

Agentforce Sales Coach includes multiple permission sets based on a user’s persona and responsibility. The permission sets include individual user permissions and object permissions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations or Agentforce 1 Editions.</td></tr></tbody></table>

## User Permission Set

The Use Agentforce Sales Coach permission set allows users to access and use Agentforce Sales Coach. This permission set includes these permissions. 

- Execute Prompt Template
- Use Agentforce Sales Coach

## Manager Permission Set

The Manage Agentforce Sales Coach permission set allows Salesforce admins to turn on and configure Agentforce Sales Coach. This permission set includes these user permissions.

- Configure Agentforce Sales Coach
- Execute Prompt Template
- Manage AI Agents
- Manage Prompt Templates
- Use Agentforce Sales Coach
- View Roles and Role Hierarchy
- View Setup and Configuration

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_agents-264-0-0-production-enus/3bcb4a4b-868d-4b4f-b735-d76004124785/images/icon_note.png)

Note This permission set contains the Manage AI Agents permission, which is required to access Agentforce Builder. Manage AI Agents grants org-wide management access to all agents, not just the agent type or template named in the permission set. Users with this permission can manage, activate, and deactivate agents, customize subagents and actions, and monitor agent activity. Assign this permission set only to users who require org-wide agent management access.

## Agent Permission Set

The Agentforce Sales Coach permission set is for the agent user record only. Don’t assign this permission set to any other user. This permission set includes the Agentforce Sales Coach and Execute Prompt Templates user permissions. For any Salesforce object that has a coaching scenario, the agent user must be able to access the relevant data fields. If your organization's sharing is set as Private, update the agent user.

To make an object visible to the agent, create a custom permission set and assign it to the agent user. In that custom permission set, set the Object Permissions for Salesforce objects as: `Read` and `View All Fields`, and set the License to None.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_agents-264-0-0-production-enus/3bcb4a4b-868d-4b4f-b735-d76004124785/images/icon_note.png)

Note The License field must be set to None because the Einstein Agent User can't be assigned with permission sets with a base license.