---
schema_version: "1"
id: d655d95d8c60cd02de5ad057f919d639e902516ed28dd8837371f60506318db9
title: Customizing Agentforce Sales Coach
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/sales_agents_coach_customization_parent.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_customization_parent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 924761c7375c8b36204f54c29fcd98a7a768e58815ec39c267355e81a4ef521c
description: Agentforce Sales Coach comes ready to coach sales reps on an active Opportunity. Make the experience more impactful by customizing the Opportunity coaching scenarios with your sales stages and best practices. Additionally, create custom scenarios that target the types of behaviors and skills you want to coach your reps on.
products:
  - Sales Cloud
  - Agentforce
release: "264"
---
# Customizing Agentforce Sales Coach

Agentforce Sales Coach comes ready to coach sales reps on an active Opportunity. Make the experience more impactful by customizing the Opportunity coaching scenarios with your sales stages and best practices. Additionally, create custom scenarios that target the types of behaviors and skills you want to coach your reps on.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations or Agentforce 1 Editions.</td></tr></tbody></table>

Custom scenarios allow you to incorporate business, role, and company-specific aspects that make the agent’s coaching as relevant and applicable as possible for your reps.

Before you customize any of the agent’s components, learn more about [subagents](https://help.salesforce.com/s/articleView?id=ai.copilot_topics.htm&type=5&language=en_US), [actions](https://help.salesforce.com/s/articleView?id=ai.copilot_actions.htm&type=5&language=en_US), and [prompt templates](https://help.salesforce.com/s/articleView?id=ai.prompt_builder_template_ingredients.htm&type=5&language=en_US).

- **[Agentforce Sales Coach Components](https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_topics_agents_prompt_templates.htm&release=264.0.0&type=5)**  
    Before you begin customizing Agentforce Sales Coach, make sure you understand the components that define and make our agent functional.
- **[Role-Play Subagent Customization for Agentforce Sales Coach](https://help.salesforce.com/s/articleView?id=sales.sales_coach_agent_customize_role_plays.htm&release=264.0.0&type=5)**  
    Edit the subagents associated with each role-play scenario to customize how Agentforce Sales Coach conducts itself in role-play scenarios.
- **[Feedback Customization for Agentforce Sales Coach](https://help.salesforce.com/s/articleView?id=sales.sales_agents_coach_feedback_customization.htm&release=264.0.0&type=5)**  
    Modify the feedback Agentforce Sales Coach generates so it better aligns to your organization and rep’s needs.