---
schema_version: "1"
id: ba5e7ada55b5b2079b568bcd21dd97863c4509de964dd05df5db816137dbaf47
title: Billing Considerations for AI Sales Agents
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/sales_agents_billing.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.sales_agents_billing.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dc3f1301b301a48fb129feb8ddd6e895b5c1cd9c571c44e60a0b654759d4db4e
description: Sales Cloud AI capabilities such as Agentforce Prospecting, Engagement, Sales Management, and Sales Coach consume usage credits depending on how your organization interacts with these features. Credit consumption is calculated by multiplying the number of units used by the multiplier for the corresponding usage type on the Agentforce rate card. Before deploying these features, work with your Salesforce account team to confirm license availability and estimate credit usage.
products:
  - Sales Cloud
  - Agentforce
release: "264"
---
# Billing Considerations for AI Sales Agents

Sales Cloud AI capabilities such as Agentforce Prospecting, Engagement, Sales Management, and Sales Coach consume usage credits depending on how your organization interacts with these features. Credit consumption is calculated by multiplying the number of units used by the multiplier for the corresponding usage type on the Agentforce rate card. Before deploying these features, work with your Salesforce account team to confirm license availability and estimate credit usage.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions.</td></tr></tbody></table>

For supported products, use Digital Wallet to monitor consumption across your active contracts with near-real-time usage data. For more information, see [About Digital Wallet](https://help.salesforce.com/s/articleView?id=xcloud.wallet_about.htm&type=5&language=en_US).

Depending on the feature, user permissions, and usage context, usage can be metered or unmetered. For details about what usage is measured and how credits are calculated, see [Metering Agentforce and Generative AI Usage](https://help.salesforce.com/s/articleView?id=ai.generative_ai_usage_metering_logic.htm&type=5&language=en_US).

- **[Agentforce Prospecting Billing and Usage](https://help.salesforce.com/s/articleView?id=sales.sales_agents_prospecting.htm&release=264.0.0&type=5)**  
    Agentforce Prospecting uses generative AI to ingest, store, and process data. You’re billed in these categories for metered usage when you use Agentforce Prospecting.
- **[Agentforce Engagement Billing and Usage](https://help.salesforce.com/s/articleView?id=sales.sales_agents_lead_generation.htm&release=264.0.0&type=5)**  
    Agentforce Engagement use generative AI and Data Cloud to ingest, store, and process data. You’re billed in these categories for metered usage when you use Agentforce Engagement.
- **[Agentforce Sales Management Billing and Usage](https://help.salesforce.com/s/articleView?id=sales.sales_agents_sales_management.htm&release=264.0.0&type=5)**  
    Agentforce Sales Management uses generative AI and Data 360 to ingest, store, and process data. Agentforce Sales Management includes multiple features and consumption billing can vary by feature.
- **[Agentforce Sales Coach Billing and Usage](https://help.salesforce.com/s/articleView?id=sales.sales_agents_sales_coach.htm&release=264.0.0&type=5)**  
    Agentforce Sales Coach uses generative AI and Data 360 to ingest, store, and process data. You’re billed in these categories for metered usage when you use Agentforce Sales Coach.