---
schema_version: "1"
id: eba0e70bd32d043cf7f0709115518429ad515165fc76ebbbb7bd1b7ec11f6ba2
title: Assign Prospects to an Engagement Agent Manually
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/sales_agent_sdr_assign_manually.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.sales_agent_sdr_assign_manually.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a639548b09dff02e547ef4cb34a8fe31223833ae6638c7d5c43dad4e3ad3859b
description: In addition to using assignment rules in the Engagement agent settings in Agentforce Builder and automated actions, you can assign prospects you own to the SDR agent manually.
products:
  - Sales Cloud
  - Agentforce
release: "264"
---
# Assign Prospects to an Engagement Agent Manually

In addition to using assignment rules in the Engagement agent settings in Agentforce Builder and automated actions, you can assign prospects you own to the SDR agent manually.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> editions with Sales and Einstein for Sales.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d15725e43">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d15725e43 ">To assign prospects to an Engagement agent:</td>
            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d15725e43 ">
              <p>Use Agentforce Engagement App</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Configure Engagement App</p>
            </td>
          </tr>
        </tbody>
      </table>

Watch the video to see how to assign prospects to an Engagement agent manually.

On the lead, contact, or person account detail page, choose **Assign to Agent** from the Action menu.

Before assigning a prospect to an agent, be sure its email address isn’t used by any other other lead, contact, or person account records.