---
schema_version: "1"
id: ff818c6acc5d209f24c8a331d4131b24c00db8dcc82396a38b52ea781ecb2ecc
title: Uninstall Salesforce for Outlook (Retiring)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/outlookcrm_uninstall.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.outlookcrm_uninstall.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 977d12910a6b4800fe12bc40d69f5c3b6f3e57917f2d8a46383766e9dbd6af6b
description: How to remove Salesforce for Outlook.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Uninstall Salesforce for Outlook (Retiring)

How to remove Salesforce for Outlook.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Salesforce Classic</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience, if <a href="https://help.salesforce.com/articleView?id=000351596&amp;type=1&amp;mode=1&amp;language=en_US" target="_blank">Salesforce Classic is available in your org</a>.</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available with the purchase of Sales Cloud or Government Cloud in: <strong>Personal</strong>, <strong>Contact Manager</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Full product retirement for Salesforce for Outlook is scheduled on January 30, 2027. See [Salesforce for Outlook Retirement](https://help.salesforce.com/s/articleView?id=000393445&type=1&mode=1&language=en_US). To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See [Move from Salesforce for Outlook (Retiring) to the Next-Generation Products](https://help.salesforce.com/articleView?id=outlookcrm_sfo_move_parent.htm&language=en_US).

1. Close Outlook.
2. Right-click the sync icon ![Salesforce CRM for Outlook system tray icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/outlookcrm/outlookcrm_sync_on.gif) and select **Exit**.
3. Using your Windows Add or Remove Programs tool, remove Salesforce for Outlook.
4. If you’re reinstalling Salesforce for Outlook, remove the old Salesforce for Outlook database files in C:\\Users\\username\\AppData\\Roaming\\salesforce.com\\Salesforce for Outlook\\DB\\.
    
    If you don’t remove the old database files, Salesforce for Outlook continues to sync using your old settings.