---
schema_version: "1"
id: 98c073a7121240b029002b047d5b98ad17bafd65005e60b06d0a75d0a08ff164
title: Disable Salesforce for Outlook (Retiring) for Your Testers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/outlookcrm_sfo_move_roll_out_disable_sfo.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.outlookcrm_sfo_move_roll_out_disable_sfo.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 24082dc89df69b606864d877765267eab295d88474b8b12900ae3a4e4d1f9d6c
description: If you’re starting your rollout before the January 30, 2027 retirement of Salesforce for Outlook, avoid product conflicts by deactivating Salesforce for Outlook configurations for your testers or users. Or, if the retirement has passed, you can simply uninstall Salesforce for Outlook for your testers or users.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Disable Salesforce for Outlook (Retiring) for Your Testers

If you’re starting your rollout before the January 30, 2027 retirement of Salesforce for Outlook, avoid product conflicts by deactivating Salesforce for Outlook configurations for your testers or users. Or, if the retirement has passed, you can simply uninstall Salesforce for Outlook for your testers or users.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Full product retirement for Salesforce for Outlook is scheduled on January 30, 2027. See [Salesforce for Outlook Retirement](https://help.salesforce.com/s/articleView?id=000393445&type=1&mode=1&language=en_US). To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See [Move from Salesforce for Outlook (Retiring) to the Next-Generation Products](https://help.salesforce.com/articleView?id=outlookcrm_sfo_move_parent.htm&language=en_US).

If the 2024 retirement has passed, you can simply [uninstall Salesforce for Outlook](https://help.salesforce.com/articleView?id=outlookcrm_uninstall.htm&language=en_US) for your testers or users. Otherwise, you must make sure you disable configurations before you start your rollout or testing.

Deactivate Salesforce for Outlook Configurations

Before you deactivate, communicate the deactivation timeline to your testers or users. Tell them that during the actual move, their items don’t sync, and that the Side Panel in Outlook isn't accessible.

Follow these steps to disable the Salesforce for Outlook side panel and sync functionality.

1. Click the Setup icon, and select **Setup**.
2. Enter Outlook Configurations in the Quick Find box, and then select **Outlook Configurations**.
3. Click **Edit** next to an Outlook configuration.
    
    ![Edit option for Outlook Configurations](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/outlookcrm/sfo_disable_edit.png)
4. Scroll to Data Settings, and then deselect **Side Panel** and **Add Email**.
    
    ![Data Settings for side panel and add email](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/outlookcrm/sfo_disable_data_settings.png)
5. For contacts, events, and tasks, set the sync direction to **Don’t sync**.
    
    ![Sync directions for contacts, events, and tasks](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/sales_productivity/images/outlookcrm/sfo_disable_dont_sync.png)
6. Click **Save**.