---
schema_version: "1"
id: 665aaef2d5ed5529da155a465bcf4e9ca92d41858bf204c23c7b6c388c3d2d31
title: Salesforce for Outlook Is Retiring
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/sales/264-0-0/outlookcrm_sfo_move_intro.md
canonical_url: https://help.salesforce.com/s/articleView?id=sales.outlookcrm_sfo_move_intro.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1bc1319bb5df1877845b2fed3f989011354fac1f276e74ad0000bebf25cedc32
description: Salesforce for Outlook has been helping reps stay productive for a long time. Learn about retirement details and your options for integrating Microsoft Outlook with Salesforce after retirement.
products:
  - Sales Cloud
  - Cross Cloud
  - Service Cloud Voice
release: "264"
---
# Salesforce for Outlook Is Retiring

Salesforce for Outlook has been helping reps stay productive for a long time. Learn about retirement details and your options for integrating Microsoft Outlook with Salesforce after retirement.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
      <colgroup>
        <col>
      </colgroup>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Outlook integration is available in Salesforce Classic and Lightning Experience in:
              <strong>Essentials</strong>, <strong>Group</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>,
              <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions
            </p>
            <p>Einstein Activity
              Capture is available in Lightning Experience and all versions of the Salesforce mobile app
              in <strong>Essentials</strong>, <strong>Professional</strong>, <strong>Enterprise</strong>, <strong>Performance</strong>, and
              <strong>Unlimited</strong> Editions
            </p>
            <p style="margin-bottom:0;">Salesforce for Outlook is available in Salesforce Classic
              and Lightning Experience in: <strong>Personal</strong>, <strong>Contact Manager</strong>, <strong>Professional</strong>,
              <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong>
              Editions
            </p>
          </td>

        </tr>
      </tbody>
    </table>

With the release of Summer ’21, the Salesforce for Outlook side panel action menu is no longer available for users to create Salesforce records from the side panel in Outlook.

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-sales-sales_productivity-264-0-0-production-enus/b2f6c36a-fa61-4a3c-9752-032ce1818a69/images/icon_important.png)

Important Full product retirement for Salesforce for Outlook is scheduled on January 30, 2027. See [Salesforce for Outlook Retirement](https://help.salesforce.com/s/articleView?id=000393445&type=1&mode=1&language=en_US). To keep integrating Microsoft Outlook with Salesforce, check out our next-generation products: the Outlook integration and Einstein Activity Capture. See [Move from Salesforce for Outlook (Retiring) to the Next-Generation Products](https://help.salesforce.com/articleView?id=outlookcrm_sfo_move_parent.htm&language=en_US).

## Next Steps for Salesforce for Outlook Customers

We're here to help you prepare for retirement, decide which products you want to move to, and plan and execute your move.

Salesforce has made key advancements on our next-generation Microsoft integration products: the Outlook Integration and Einstein Activity Capture. These products not only replace Salesforce for Outlook, but also deliver solutions in areas where customers have reported that Salesforce for Outlook falls short.

To learn about the benefits offered by the next-generation products as well as the support and feature differences, see [Explore Our Latest Microsoft Integration Products](https://help.salesforce.com/s/articleView?id=sales.outlookcrm_sfo_move_compare_parent.htm&release=264.0.0&type=5 "As you start your plan to replace Salesforce for Outlook, which is retiring, consider our next generation of Microsoft integration products: the Outlook Integration and Einstein Activity Capture. For now, start getting acquainted with the next-generation products and the similarities and differences with Salesforce for Outlook. Consider whether you think your reps need features offered by both the Outlook Integration and Einstein Activity Capture, or just one of these products. In other topics, we help you sort through other considerations to decide whether the next-generation products are right for your company. For some customers, a third-party alternative from AppExchange is the best option."). And because customers' needs have evolved over time, Outlook Integration and Einstein Activity Capture don't support the same systems and features as Salesforce for Outlook.

If our next-generation products don't provide what you need today, remember that we continue to develop Outlook Integration and Einstein Activity Capture to meet the needs of customers. Check the [Salesforce Release Notes](https://releasenotes.docs.salesforce.com/en-us/latest/release-notes/salesforce_release_notes.htm) each release to learn whether the enhancement you want has been delivered. Or consider exploring one of the third-party solutions available on [AppExchange](https://appexchange.salesforce.com).